Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Benefits
Flexible work schedule
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Retirement Plan
Job Description
Live! is a premier hospitality company known for delivering exceptional guest experiences through its commitment to outstanding service and customer satisfaction. As a cornerstone of the hospitality industry, Live! operates hotels and resorts that are designed to provide guests with comfort, convenience, and memorable stays. The brand is dedicated to fostering a positive work environment where team members are valued as the most important asset, recognizing that the quality of guest interactions directly correlates with the success of the establishment. With a focus on continuous improvement and guest engagement, Live! offers a vibrant workplace culture that encourages growth, professionalism, and... Show More
Job Requirements
- A high school diploma or GED equivalent is preferred
- customer contact experience is required
- ability to communicate with guests, respond to questions, knowledge of hotel services, local area events and activities
- ability to drive vans, limousines and automobiles and an excellent driving record as verified by a Motor Vehicle Report preferred
- second language is a plus
- you will be exposed to an alcohol and smoking environment and must be able to work in such environment
- must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards
- lifting 20 to 60lbs
- pushing/pull a minimum of 120bs
- carry 20-60 lbs
- bending and kneeling
- continuous walking
- continuous standing
- climbing steps
Job Qualifications
- A high school diploma or GED equivalent is preferred
- customer contact experience is required
- ability to communicate with guests, respond to questions, knowledge of hotel services, local area events and activities
- ability to drive vans, limousines and automobiles with an excellent driving record as verified by a Motor Vehicle Report preferred
- second language is a plus
- ability to read and interpret guest service materials, maps and directions
- able to communicate with supervisors, co-workers and guests
- maintain a professional appearance and mannerism
Job Duties
- Perform duties of Bellperson, assisting guests upon check-in and check-out and as needed
- show guests to room assisting them with their luggage
- explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions
- check luggage for hotel guests both for day and overnight
- maintain the designated stations in the lobby, standing alert to be easily summoned for fronts
- open doors while guests are being greeted in a friendly and courteous manner
- maintain the cleanliness of the bell stand, lobby and baggage room
- keep lobby door and windows clean when not busy with guests
- post the daily events board and entertainment board in the lobby
- maintain an open communication line through all shifts by proper use of log
- deliver messages and valet to guest rooms
- perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles
- may perform the duties of a valet
- assist front desk with key inventory twice weekly
- maintain a professional appearance and mannerism
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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