Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
Employee wellness programs
Job Description
The Kimpton Hotel brand epitomizes heartfelt, human connections in hospitality, with a rich legacy that began in San Francisco in 1981. Founded by Bill Kimpton, the company intentionally diverged from the impersonal and generic approach common in the hospitality industry, redefining the boutique hotel experience by fostering genuine connections among guests, employees, and the communities they serve. Kimpton Hotels are known not just for their exceptional accommodations but for the unique, personal touches that make every stay memorable. The culture at Kimpton is entrepreneurial, vibrant, and welcoming, encouraging employees to bring their true selves to work, thus enriching the experience... Show More
Job Requirements
- High school diploma preferred
- 1 year experience in customer service or related role
- flexible schedule able to work evenings, weekends, and holidays
- basic writing skills
- professional communication skills
Job Qualifications
- High school diploma preferred
- 1 year of experience in customer service or similar role
- flexible schedule with ability to work evenings, weekends, and holidays
- basic writing skills
- professional communication skills
Job Duties
- Provide a positive first and last impression to guests as they arrive and leave the hotel
- assist with luggage and packages upon arrival and departure
- arrange transportation when necessary
- get assignments, keys, and special guest requests from your supervisor at the beginning of your shift
- greet guests and take luggage to guestrooms promptly when checking in and upon checking out
- check and secure guests' luggage until departure
- hail taxicabs and answer inquiries
- carry luggage to the curb to meet transportation
- provide guests with information about their stay and the hotel
- book tours and assist with general information inquiries when the concierge is not available
- keep bell closet clean and neat
- polish and clean bell carts daily
- keep lobby area and public areas clean and tidy
- deep clean other assigned areas
- submit all found articles accompanied by a Lost & Found Report
- assist valet when busy and cover for lunch breaks
- ensure the "white zone" is kept free and clear for guest arrival and emergencies
- deliver messages, packages, flowers, wine, and housekeeping items to guest rooms upon request
- clean and set-up meeting room functions and direct guests to various meeting rooms
- set-up and maintain complimentary hotel lobby functions including morning coffee service and nightly concierge events
- turn in any keys to the proper department when your shift ends
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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