Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $31,701.50 - $36,012.56
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Life insurance
short-term disability
long-term disability
Employee assistance program
Tuition Reimbursement
Travel perks
Job Description
Hyatt is a globally recognized hospitality company known for its dedication to providing exceptional guest experiences across its various hotels and resorts worldwide. As a leading hotel brand, Hyatt has established a reputation for luxury, comfort, and outstanding customer service. The company prides itself on fostering a welcoming environment for both guests and employees, offering opportunities for professional growth and a supportive workplace culture. With an emphasis on diversity, inclusion, and employee development, Hyatt ensures that its team members are well-equipped to deliver memorable stays to every guest.
This particular role is with Hyatt's renowned hotel, where the welcoming and... Show More
This particular role is with Hyatt's renowned hotel, where the welcoming and... Show More
Job Requirements
- Ability to communicate verbally in English
- Ability to deal with customers requiring patience and diplomacy
- Ability to read English to handle luggage tags and claim checks
- Ability to lift and carry packages up to 50 lbs continuously
- Ability to stand, walk, and sit as needed during shift
- Manual dexterity in one hand to load and unload luggage
- Ability to bend, stoop, kneel, and walk significant distances
- Maintain neat and clean appearance
- Education equivalent to high school graduation or combination of education and experience
- Prior guest service or hospitality experience preferred
- Additional language skills preferred
Job Qualifications
- Ability to effectively communicate verbally in English
- Ability to deal with internal and external customers with patience, tact, and diplomacy
- Ability to read English sufficient to manage luggage tags and claim checks
- Ability to grasp, lift, and carry luggage up to 50 lbs continuously
- Ability to stand, walk, and perform essential functions during shift
- Sufficient manual dexterity to load and unload luggage
- Ability to perform physical tasks including bending, stooping, and kneeling
- Maintain a neat, clean, and well-groomed appearance
- Graduation from high school or equivalent preferred
- Prior guest service or hospitality experience preferred
- Additional language skills preferred
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Remain calm and attentive during heavy hotel activity and emergencies
- Retrieve guest items from vehicles and transport luggage to guest rooms
- Write claim tickets and match luggage tags accurately
- Escort customers to accommodations and point out room features
- Provide directions and assistance throughout the hotel
- Deliver messages, packages, VIP packets, and mail to designated rooms
- Maintain cleanliness of carts and bell closet
- Answer Bell desk phone and provide information as needed
- Assist with guest and employee safety during emergency situations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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