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Beauty Concierge - San Clemente Plaza Rack

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.30 - $19.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Life insurance
Disability insurance
Merchandise discount
Employee assistance program

Job Description

Nordstrom Rack is a dynamic and renowned retail company specializing in offering high-quality, fashionable apparel and accessories at exceptional value. As a vital part of the Nordstrom family, Nordstrom Rack stores are committed to providing a welcoming, inclusive, and energetic shopping environment that caters to a diverse range of customers. The company prides itself on its team-oriented culture, where employees support each other to deliver an outstanding customer experience while adhering to the brand's standards of excellence. Nordstrom Rack is recognized for its competitive compensation, inclusive culture, and various benefits designed to support the well-being and professional growth of its employees. This opportunity is perfect for individuals who are enthusiastic about retail, enjoy working in a fast-paced setting, and thrive on delivering excellent customer service.

This role as a Nordstrom Rack team member involves being an integral part of the store operations, contributing to a seamless and enjoyable customer journey from entry to checkout. Team members are expected to be adaptable and flexible, often working across various areas within the store such as the salesfloor and stockroom to maintain a highly organized and clutter-free environment. Key responsibilities include ensuring that the store floor is attractive and "runway ready" through continuous merchandising efforts and assisting customers with their purchases. The role demands handling various transactions efficiently, including those through in-store, mobile, and online platforms, which requires familiarity with point-of-sale technology. Additionally, team members help in operating the fitting rooms, ensuring customers have a smooth and positive experience while trying on merchandise.

Physical activity is a significant aspect of the job, with continuous movement involving bending, stretching, reaching, lifting, and handling merchandise of different sizes and weights. Employees are expected to maintain a high level of inventory accuracy, manage merchandise check-in, and uphold asset protection standards. Communication skills, accountability, initiative, and the ability to prioritize tasks in a fast-paced environment are crucial for success. The pay range for this hourly position varies between $18.30 and $19.00, depending on location and experience, with eligibility for performance-based incentives and bonuses. Comprehensive benefits include medical, vision, dental, life insurance, disability coverage, retirement plans, paid time off, merchandise discounts, and access to employee assistance programs. This role is ideal for individuals seeking a challenging yet rewarding position within a reputable retail brand, providing opportunities for growth and development in a stimulating, team-focused atmosphere.

Job Requirements

  • High school diploma or equivalent
  • Ability to handle physical demands including frequent bending, twisting, squatting, and lifting up to 25 pounds
  • Strong communication and interpersonal skills
  • Ability to work flexible hours including weekends and holidays
  • Prior retail or customer service experience preferred
  • Basic proficiency with technology and point-of-sale systems
  • Must be able to stand and move continuously for 6-8 hours per shift

Job Qualifications

  • Clear and effective communication skills with strong interpersonal abilities
  • Accountability, initiative, and high ownership level
  • Organizational skills and attention to detail with the ability to prioritize multiple tasks
  • Experience working in a fast-paced retail environment preferred
  • Familiarity with point-of-sale systems and general retail technology
  • Ability to work flexible schedules based on business needs
  • Physical stamina to perform continuous movement and lifting as required

Job Duties

  • Work with the team to ensure the salesfloor stays "runway ready" through re-merchandising and straightening
  • Assist customers when cashiering with various transactions across in-store, online, and mobile platforms
  • Operate point-of-sale system and bag items of all sizes including bulky and heavy boxes
  • Create a smooth fitting room experience by greeting and assisting customers and sorting and returning clothing to the floor
  • Maintain a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor
  • Organize stockrooms and ensure merchandise is properly checked in and accurately ticketed
  • Demonstrate expertise in store technologies and adhere to operational, merchandise, and asset protection standards
  • Promote Nordstrom Rewards program initiatives

Job Criteria

Experience

Entry Level (1-2 years)


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