Beauty Advisor

Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products, and salon services. As a leading force in the beauty industry, Ulta Beauty brings possibilities to life through the power of beauty every day both in stores and online. With an extensive product selection featuring more than 25,000 items from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label, the company proudly offers a comprehensive experience for beauty enthusiasts of all kinds. Each store also features a full-service salon offering hair, skin, brow, and make-up services, creating a one-stop destination for guests looking to enhance their beauty routine or enjoy professional salon treatments.

At Ulta Beauty, the work environment reflects a culture of energy, passion, and excitement. This places a strong emphasis on discovery and artistry blending to foster exhilarating buying experiences for diverse customers. The company values inclusivity and is committed to creating an environment where every voice is heard, contributions are recognized, and growth opportunities abound for its employees. Ulta Beauty's mission, vision, and values serve as guiding principles to ensure the team continually delivers excellence with a focus on guest satisfaction and operational performance.

The Beauty Advisor (BA) role at Ulta Beauty is crucial in delivering an exceptional experience for all guests. The BA is responsible for engaging with each guest to understand their individual needs, providing personalized service that enhances the overall shopping experience. This includes conducting cashier duties, keeping merchandise well stocked and organized, maintaining a clean and welcoming store environment, and supporting store leadership in achieving sales and service goals. The position demands a passion for the beauty industry, a dedication to outstanding guest service, and the ability to quickly learn and effectively communicate product knowledge.

Beauty Advisors actively contribute to store performance by helping to meet or exceed retail and service sales targets, guest loyalty goals, omni-channel sales, and retail shrink objectives. They ensure every guest receives personalized attention, answering questions, explaining promotions, recommending complementary products or services, and handling customer service needs such as refunds and exchanges professionally and courteously. The role also involves performing makeup applications, skincare analyses, and product demonstrations to stimulate sales and elevate the guest experience further. Beauty Advisors play a vital role in supporting the execution of in-store services and events, booking appointments, and helping promote Ulta Beauty’s offerings.

Additionally, Beauty Advisors participate in ongoing training programs to keep their product knowledge sharp across various brands and categories, enabling continuous professional development. They are expected to maintain strict adherence to Ulta Beauty's policies, procedures, and dress code, uphold outstanding store standards including cleanliness of all store areas, and support inventory and merchandising initiatives by participating in merchandise resets, planograms, advertisements displays, and shipment processing.

Ulta Beauty strongly promotes a collaborative workplace culture, urging Beauty Advisors to contribute to an inclusive environment supporting teammates, peers, and guests. They actively share information about guest loyalty programs, including credit card benefits and the Ulta Beauty app. Associates are supported to work independently and as part of a team in a fast-paced retail environment involving physical activity such as standing, bending, lifting up to 25 pounds, and continuous mobility throughout the store during shifts.

This role offers an excellent opportunity for those passionate about beauty and customer service, seeking a dynamic and supportive work environment with opportunities for career advancement. Ulta Beauty considers applications on an ongoing basis and provides equal employment opportunities, including for individuals with criminal histories, in compliance with applicable laws. The position requires flexibility in scheduling to accommodate days, evenings, weekends, and holidays to meet the needs of the business and its guests.