Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Professional Development
flexible schedule
Job Description
Ulta Beauty (NASDAQ: ULTA) is the largest beauty retailer in North America renowned for being the premier destination for cosmetics, fragrance, skincare products, hair care products, and salon services. With a vast selection of over 25,000 products from approximately 500 well-known and emerging beauty brands including its own private label, Ulta Beauty caters to a diverse clientele across all beauty categories and price points. The company enhances its retail offering with a full-service salon in every store providing expert services in hair, skin, brow, and makeup. This commitment to extensive product variety paired with professional services makes Ulta Beauty a one-stop shop for all beauty enthusiasts seeking exceptional quality and convenience.
Ulta Beauty is not just a retailer but a vibrant community driven by a mission to empower customers through the power of beauty. The company culture is centered on passion, energy, and artistry, creating exhilarating experiences that celebrate individuality and self-expression. Ulta Beauty fosters an inclusive environment where voices are heard, contributions recognized, and professional growth opportunities are abundant.
The Beauty Advisor role at Ulta Beauty is a crucial frontline position dedicated to delivering an exceptional shopping experience. This role involves engaging guests by assessing their unique needs, providing personalized beauty advice, supporting sales and service goals, and ensuring the store environment is inviting and well-maintained. Beauty Advisors are responsible for cashier duties, product demonstrations, makeup applications, skincare analyses, and assisting with online order processes. The position requires a passion for the beauty industry, a strong commitment to guest service, and the ability to effectively communicate product knowledge.
Beauty Advisors support the broader leadership objectives by focusing on three key pillars: performance, people, and process. Performance responsibilities include meeting sales targets, promoting guest loyalty programs, and maintaining inventory standards. From a people perspective, the Beauty Advisor contributes to an inclusive, supportive environment for both team members and guests and participates in ongoing training to optimize sales effectiveness. Process responsibilities emphasize adherence to company policies and procedures, maintaining store cleanliness, participating in merchandising activities, protecting company assets, and executing operational tasks efficiently.
This role entails a dynamic work atmosphere that encourages continuous learning about trends, product ingredients, and benefits to better serve guests. Flexibility is essential as scheduling may include days, evenings, weekends, and holidays, along with regular physical activity such as standing and lifting during shifts. Ulta Beauty is committed to accommodating associates with disabilities to ensure they can perform essential job functions effectively.
In summary, the Beauty Advisor position at Ulta Beauty offers a rewarding opportunity for individuals passionate about beauty and customer service who thrive in a fast-paced, mission-driven company dedicated to diversity, inclusion, and professional growth. This role is fundamental to delivering Ulta Beauty's promise of transforming the world one shade, one lash, and one cut at a time, making every visit a uniquely beautiful experience.
Ulta Beauty is not just a retailer but a vibrant community driven by a mission to empower customers through the power of beauty. The company culture is centered on passion, energy, and artistry, creating exhilarating experiences that celebrate individuality and self-expression. Ulta Beauty fosters an inclusive environment where voices are heard, contributions recognized, and professional growth opportunities are abundant.
The Beauty Advisor role at Ulta Beauty is a crucial frontline position dedicated to delivering an exceptional shopping experience. This role involves engaging guests by assessing their unique needs, providing personalized beauty advice, supporting sales and service goals, and ensuring the store environment is inviting and well-maintained. Beauty Advisors are responsible for cashier duties, product demonstrations, makeup applications, skincare analyses, and assisting with online order processes. The position requires a passion for the beauty industry, a strong commitment to guest service, and the ability to effectively communicate product knowledge.
Beauty Advisors support the broader leadership objectives by focusing on three key pillars: performance, people, and process. Performance responsibilities include meeting sales targets, promoting guest loyalty programs, and maintaining inventory standards. From a people perspective, the Beauty Advisor contributes to an inclusive, supportive environment for both team members and guests and participates in ongoing training to optimize sales effectiveness. Process responsibilities emphasize adherence to company policies and procedures, maintaining store cleanliness, participating in merchandising activities, protecting company assets, and executing operational tasks efficiently.
This role entails a dynamic work atmosphere that encourages continuous learning about trends, product ingredients, and benefits to better serve guests. Flexibility is essential as scheduling may include days, evenings, weekends, and holidays, along with regular physical activity such as standing and lifting during shifts. Ulta Beauty is committed to accommodating associates with disabilities to ensure they can perform essential job functions effectively.
In summary, the Beauty Advisor position at Ulta Beauty offers a rewarding opportunity for individuals passionate about beauty and customer service who thrive in a fast-paced, mission-driven company dedicated to diversity, inclusion, and professional growth. This role is fundamental to delivering Ulta Beauty's promise of transforming the world one shade, one lash, and one cut at a time, making every visit a uniquely beautiful experience.
Job Requirements
- High school diploma preferred
- Minimum 1 year of relevant work experience or equivalent combination of education and relevant experience
- Demonstrated passion for guest service and sales
- Proficient with basic technology including Point of Sale systems and Apple devices
- Strong communication and customer relationship skills
- Ability to troubleshoot problems
- Ability to work independently and collaboratively
- Flexible schedule including days, evenings, weekends, and holidays
- Able to stand, bend, push, pull, reach, twist frequently
- Able to lift, carry, or move up to 25 pounds throughout shift
Job Qualifications
- High school diploma is preferred
- 1 year of relevant work experience or equivalent combination of education and experience preferred
- Demonstrates a passion for guest service and competency for selling
- Proficient with basic technology such as Point of Sale systems and Apple devices
- Ability to build and maintain strong customer relationships
- Ability to troubleshoot
- Ability to work independently and as part of a team
Job Duties
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink
- Ensure each guest receives exceptional service by greeting and engaging each guest, personalizing service, answering questions, informing guests about promotions and sales, and recommending complementary products and/or services
- Courteously handle customer service, sales, refunds, exchanges and assist with online orders
- Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest experience
- Book appointments for and support the execution of services and in-store events while meeting sales goals
- Stay informed about new and existing products and services including ingredients and benefits to better serve guests
- Maintain prompt, regular attendance
- Contribute to an inclusive environment that supports teammates, peers, and guests
- Share benefits of the guest loyalty program and Ulta Beauty app with guests
- Collaborate with managers and associates to grow the business
- Regularly participate in ongoing training including brand and category education
- Ensure compliance with Ulta Beauty’s policies, procedures, and standards
- Adhere to Ulta Beauty’s dress code
- Keep assigned work area replenished, signed, faced, and ensure testers are available
- Maintain outstanding store cleanliness and standards including salesfloor, restrooms, cashwrap, backroom, and break area
- Participate in merchandise resets, planograms, marketing and advertising displays, inventory, and processing shipments
- Protect company assets by following loss prevention practices and providing exceptional guest service
- Execute other operational tasks as directed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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