Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Job Description
Ulta Beauty (NASDAQ: ULTA) is the largest North American beauty retailer and the premier beauty destination offering an extensive range of cosmetics, fragrance, skin care products, hair care products, and salon services. Known for its comprehensive beauty selection, Ulta Beauty features over 25,000 products from around 500 well-known and emerging brands across all categories and price points, including its private label products. The company also provides full-service salons in every store, offering services such as hair, skin, brow, and makeup treatments. Ulta Beauty has built a reputation as an enthusiastic leader in the beauty industry, committed to transforming the world through beauty by promoting self-expression, artistry, and inclusivity.
The Beauty Advisor at Ulta Beauty holds a key role in ensuring an exceptional guest experience at every touchpoint. As the first point of contact for customers, the Beauty Advisor engages guests to understand their individual beauty and skincare needs. The role involves assisting customers through personalized service, including makeup applications, skincare analysis, and product demonstrations. Additionally, the Beauty Advisor handles cashier tasks, keeps sales areas well-stocked and visually appealing, maintains store cleanliness, and supports in-store events and service appointments. This position demands a passion for beauty, a strong commitment to guest service excellence, and an eagerness to continuously learn about new products and industry trends. Furthermore, the Beauty Advisor acts as a brand ambassador, sharing information about Ulta Beauty's guest loyalty programs and credit offerings while contributing to the store's overall sales performance and guest satisfaction. Working in a fast-paced retail environment requires flexibility with schedules, including evenings, weekends, and holidays, as well as the ability to collaborate effectively with the team and management. Ulta Beauty emphasizes an inclusive environment where every team member and guest feels valued and respected, driving both personal and professional growth opportunities for its employees. This role is ideal for individuals passionate about beauty and customer service, seeking a rewarding career in a supportive and dynamic retail environment.
The Beauty Advisor at Ulta Beauty holds a key role in ensuring an exceptional guest experience at every touchpoint. As the first point of contact for customers, the Beauty Advisor engages guests to understand their individual beauty and skincare needs. The role involves assisting customers through personalized service, including makeup applications, skincare analysis, and product demonstrations. Additionally, the Beauty Advisor handles cashier tasks, keeps sales areas well-stocked and visually appealing, maintains store cleanliness, and supports in-store events and service appointments. This position demands a passion for beauty, a strong commitment to guest service excellence, and an eagerness to continuously learn about new products and industry trends. Furthermore, the Beauty Advisor acts as a brand ambassador, sharing information about Ulta Beauty's guest loyalty programs and credit offerings while contributing to the store's overall sales performance and guest satisfaction. Working in a fast-paced retail environment requires flexibility with schedules, including evenings, weekends, and holidays, as well as the ability to collaborate effectively with the team and management. Ulta Beauty emphasizes an inclusive environment where every team member and guest feels valued and respected, driving both personal and professional growth opportunities for its employees. This role is ideal for individuals passionate about beauty and customer service, seeking a rewarding career in a supportive and dynamic retail environment.
Job Requirements
- Work a flexible schedule to include days, evenings, weekends, and holidays
- Continuous mobility throughout the store during shift
- Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
- Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift
- Continuous coordination and manipulation of objects during shift
Job Qualifications
- High school diploma preferred
- 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
- Demonstrates a passion for guest service and competency for selling
- Proficient with basic technology (e.g., Point of Sale system and Apple devices)
- Ability to build and maintain strong customer relationships
- Ability to troubleshoot
- Ability to work independently and as part of a team
Job Duties
- Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store
- Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services
- Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders
- Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience
- Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals
- Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests
- Maintain prompt, regular attendance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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