Auberge

Basin Bar - Pool Host / Hostess (Seasonal)

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Tips
Employee Discounts
Training and Development
Employee wellness programs
flexible scheduling
Opportunity for growth

Job Description

Auberge Resorts Collection is a distinguished portfolio encompassing extraordinary hotels, resorts, residences, and private clubs across three continents. Known for its crafted approach to luxury, each property in the Auberge portfolio offers a unique experience that reflects the soul of the locale through captivating design, exceptional cuisine, world-class spas, and gracious yet unobtrusive service. With a global footprint that attracts discerning travelers, Auberge Resorts Collection stands out as a leader in luxury hospitality, creating unforgettable stories and lasting memories for guests in some of the world’s most desirable destinations.

The role of Pool Host at Auberge Resorts embodies... Show More

Job Requirements

  • Minimum age to serve alcohol
  • flexibility to work a variable schedule including weekends and holidays
  • ability to obtain relevant state and local government certifications such as food handlers certificate or alcohol training certifications
  • prior experience in customer service or hospitality
  • strong communication skills
  • positive attitude
  • fluency in English
  • capability to manage multiple tasks efficiently
  • excellent interpersonal skills

Job Qualifications

  • Prior experience in customer service or hospitality, preferably in a high-end setting
  • strong communication skills, positive attitude, and the ability to speak and write in English fluently
  • must be of minimum age to serve alcohol
  • flexibility to work a variable schedule, including weekends and holidays
  • ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position

Job Duties

  • Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating
  • answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems
  • coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow
  • assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up
  • maintain cleanliness, sanitation, and organization of the host/hostess station and assigned work areas
  • monitor and update guest profiles, VIP arrivals, and special requests using reservation systems
  • ensure menus and wine lists are clean, up-to-date, and well-stocked at all times
  • resolve guest complaints promptly to ensure satisfaction
  • familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries
  • collaborate with food and beverage management to set a positive tone for the restaurant environment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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