Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.50 - $19.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Employee assistance program
Job Description
Sunriver Resort is a premier destination resort known for its exceptional service, beautiful surroundings, and commitment to providing guests with memorable experiences. Located in a stunning natural environment, Sunriver Resort caters to vacationers, business travelers, and locals alike, offering a wide range of amenities, dining options, recreational activities, and luxurious accommodations. Renowned for its AAA Four Diamond standards, the resort places a high value on hospitality, professionalism, and excellence in service, making it a sought-after destination in the region. With a culture rooted in trust, open and honest communication, and a strong commitment to its guests, owners, and associates, Sunriver Resort continually seeks to maintain and elevate its reputation as a leader in the hospitality industry.
The role of the Bartender/Server at Crosswater Grille within Sunriver Resort is central to delivering the high-quality dining and beverage experience the resort is known for. This dual position involves both bartending and serving duties, requiring a blend of skills in customer service, drink mixing, order management, and guest interaction. As a Bartender/Server, you will be responsible for taking precise food and beverage orders, mixing and serving drinks according to established recipes, and ensuring timely delivery of all orders to guests. Serving as a vital link between the kitchen and the guests, you’ll ensure that all service is executed with accuracy, warmth, and professionalism, always upholding the resort's AAA Four Diamond standards.
In this position, you must embody the core values of Sunriver Resort—trust, open and honest communication, and commitment—while striving to provide an exceptional experience for every guest. The role demands attention to detail in maintaining cleanliness and organization of service areas including bar and dining sections, adhering to all health and safety regulations, and actively promoting the resort’s amenities and special events. Your responsibilities also include handling payments, managing tabs, maintaining knowledge of the menu and beverage offerings, and providing personalized recommendations to enhance guest satisfaction. Being adept at handling guest requests, dietary restrictions, and special preferences will set you apart in this role.
The Bartender/Server position is perfect for individuals passionate about hospitality and eager to work in a dynamic, guest-focused environment. Whether delivering poolside service or managing busy shifts at the bar, you will play a critical role in creating memorable dining experiences. Your ability to communicate effectively, manage multiple tasks simultaneously, and maintain a positive, professional demeanor will contribute significantly to the overall success of Crosswater Grille and Sunriver Resort. If you have prior experience in bartending or serving, with a dedication to delivering exceptional service, this role offers a great opportunity to advance your career within a prestigious resort setting. The employment involves working a flexible schedule that may include evenings, weekends, and holidays, with adherence to all legal and company standards including OLCC regulations and food safety practices, ensuring a safe and enjoyable environment for all guests and staff.
The role of the Bartender/Server at Crosswater Grille within Sunriver Resort is central to delivering the high-quality dining and beverage experience the resort is known for. This dual position involves both bartending and serving duties, requiring a blend of skills in customer service, drink mixing, order management, and guest interaction. As a Bartender/Server, you will be responsible for taking precise food and beverage orders, mixing and serving drinks according to established recipes, and ensuring timely delivery of all orders to guests. Serving as a vital link between the kitchen and the guests, you’ll ensure that all service is executed with accuracy, warmth, and professionalism, always upholding the resort's AAA Four Diamond standards.
In this position, you must embody the core values of Sunriver Resort—trust, open and honest communication, and commitment—while striving to provide an exceptional experience for every guest. The role demands attention to detail in maintaining cleanliness and organization of service areas including bar and dining sections, adhering to all health and safety regulations, and actively promoting the resort’s amenities and special events. Your responsibilities also include handling payments, managing tabs, maintaining knowledge of the menu and beverage offerings, and providing personalized recommendations to enhance guest satisfaction. Being adept at handling guest requests, dietary restrictions, and special preferences will set you apart in this role.
The Bartender/Server position is perfect for individuals passionate about hospitality and eager to work in a dynamic, guest-focused environment. Whether delivering poolside service or managing busy shifts at the bar, you will play a critical role in creating memorable dining experiences. Your ability to communicate effectively, manage multiple tasks simultaneously, and maintain a positive, professional demeanor will contribute significantly to the overall success of Crosswater Grille and Sunriver Resort. If you have prior experience in bartending or serving, with a dedication to delivering exceptional service, this role offers a great opportunity to advance your career within a prestigious resort setting. The employment involves working a flexible schedule that may include evenings, weekends, and holidays, with adherence to all legal and company standards including OLCC regulations and food safety practices, ensuring a safe and enjoyable environment for all guests and staff.
Job Requirements
- Must be a United States citizen or possess a valid work permit
- must be at least 21 years of age
- must be able to read write and speak English
- must possess valid OLCC card upon hire
- must possess valid food handler’s card upon hire participate in RVP and retail sales program as well
- ability to work a flexible schedule that may include evenings weekends and holidays
Job Qualifications
- High school education required
- at least one year resort server experience preferred
- at least one year food and beverage experience preferred
- at least six months experience with POS systems preferred
- at least one year bartending experience preferred
- at least one year of customer service experience required
- prior hospitality experience preferred
Job Duties
- Takes food and beverage orders using proper procedures and enters them accurately into the POS system
- serves food and beverages to guests ensuring timely and high-quality service
- performs final quality checks on all food and beverage items prior to serving
- mixes and prepares cocktails and other beverages according to established recipes and standards
- maintains full knowledge of all menus meal periods beverage offerings and specials
- explains menu items preparation methods ingredients and offers recommendations including wine pairings
- incorporates guest preferences dietary restrictions and special requests into service delivery
- provides poolside food and beverage service as required
- monitors guest experience to ensure satisfaction and promptly responds to additional needs
- offers creative and suggestive selling techniques to enhance guest experience and drive revenue
- provides a warm sincere welcome and farewell to all guests using guest names and maintaining eye contact
- maintains up-to-date knowledge of resort amenities services and special events and promotes them to guests
- provides general resort information and assists guests with questions and requests
- resolves guest concerns promptly professionally and with a high level of care
- cleans sanitizes and resets tables chairs counters bar areas and service stations
- prepares and stocks service areas including condiments coffee glassware and other supplies
- maintains cleanliness and organization of bar areas walk-ins reach-ins and storage spaces
- ensures all supplies ingredients liquor beer and wine are properly stocked and maintained to par levels
- completes daily requisitions and ensures readiness of all service areas before during and after shifts
- completes all opening ongoing and closing side work and ensures manager sign-off
- accurately prepares and presents guest checks and processes all forms of payment in a timely manner
- follows all cash handling and bookkeeping procedures including maintaining and balancing banks and completing daily drops
- opens and manages tabs and ensures proper payment is received
- accurately records tips and hours worked at the end of each shift
- verifies guest identification for alcohol service and room charging privileges in accordance with legal and company standards
- adheres to all OLCC regulations food safety standards CPR requirements and resort policies
- maintains awareness of safety hazards and reports any issues to supervisors immediately
- follows proper lost and found procedures and demonstrates respect for guest property at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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