Bartender/Server

Fort Wayne, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $9.00 - $17.00

Benefits

Health Insurance

retirement plans

Paid Time Off

On-site wellness programs

Local discounts

Employee rates on hotel stays

Ongoing training and development opportunities

Job Description

Pyramid Global Hospitality is a distinguished hospitality company that operates over 230 properties worldwide, renowned for its commitment to creating a People First culture. Valuing diversity, employee development, and wellbeing, Pyramid Global Hospitality dedicates itself to fostering a supportive and inclusive work environment for all employees. The company offers a comprehensive range of employee benefits such as health insurance, retirement plans, paid time off, and unique perks including on-site wellness programs, local discounts, and special employee rates on hotel stays. This dedication to employee satisfaction and career growth is reflected in their continuous investment in training and development opportunities, ensuring... Show More

Job Requirements

Must be at least the state required legal age to serve alcohol
high school diploma or equivalent preferred
previous experience working in hospitality or food and beverage service preferred
ability to work flexible hours including evenings and weekends
strong communication and interpersonal skills
cash handling and POS experience required
ability to stand for extended periods
must be able to maintain professionalism and composure during busy and stressful times
commitment to delivering excellent customer service
adherence to health and safety standards
ability to work well both independently and as part of a team
willingness to learn and grow within the role

Job Qualifications

Must be available for evening and weekends
excellent verbal and written communication skills
excellent cash handling and POS skills
customer service oriented with an outgoing, upbeat and positive personality
professional well groomed appearance
ability to work in a team and independently
excellent organizational skills with the ability to multi-task and meet multiple deadlines
ability to successfully work in a fast paced environment
ability to maintain composure in a potentially stressful environment
ability to successfully interact with all levels of employees and management
food and beverage product knowledge and experience
food service knowledge and experience if applicable
must be state required age to serve alcohol
knowledge and familiarity with state liquor liability laws
proper alcohol awareness certification where applicable
ability to attend all required company meetings

Job Duties

Efficiently and properly performs all service and sequences of service standards
sets up and breaks down the bar area
performs accurate cash and POS procedures
counts bank on a daily basis
maintains inventory at par levels
greets and acknowledges with a smile guests promptly and in a friendly manner
recognizes repeat guests, welcomes them back
addresses guests by surname whenever possible
prepares and serves drinks according to recipes for guests and servers
ensures standardization and consistent beverage preparation, presentation and quality
sells on a consistent basis while creating new strategies for increasing the check average of each guest
upsells on any given opportunity
retains and maintains complete knowledge of all food and beverage menu items
uses the bar food menu as another selling tool
checks identification for proof of age when required
builds a rapport with guests while serving them
monitors guests' drinks and anticipates guests' needs
provides food service as appropriate
keeps bar counter clean at all times
ensures proper payment from departing guests
invites and welcomes guests back upon completion of their visit
prepares bar for next shift
performs accurate cash/credit handling and POS procedures in accordance with company policies and procedures
ensures the order and cleanliness of the bar is in accordance to health and safety regulations
knowledgeable about hotel, restaurant/lounge and surroundings
performs all duties and sequences of service in adherence to standards
provides friendly, courteous and professional service to all internal and external customers/guests at all times
works a flexible schedule and late hours when necessary
reports to work on time and on a regular basis
performs other duties as assigned

Job Location

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