Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $7.25 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
flexible scheduling
Training and Development
Job Description
O'Charley's is a well-established restaurant chain known for its inviting atmosphere, quality food, and exceptional customer service. Founded with the mission to create memorable dining experiences, O'Charley's has grown into a favorite destination for guests seeking satisfying meals paired with a warm and welcoming environment. The company prides itself on its commitment to hospitality, where every team member plays a vital role in ensuring that every guest leaves with a smile and a desire to return. As a part of the hospitality industry, O'Charley's continually aims to build lasting relationships with customers through attentive service and culinary excellence.
The role of a bartender at O'Charley's is essential to achieving this mission of guest satisfaction. Bartenders serve not only as beverage makers but also as key salespeople who influence guests' dining experiences through expert menu knowledge and personalized recommendations. This position is designed for individuals who have "A Passion to Serve"—a deep desire to provide memorable encounters for every guest. Bartenders at O'Charley's are entrusted with maintaining high standards in drink preparation, service sequences, and guest interaction, ensuring each visitor feels valued and appreciated. From greeting guests promptly to delivering perfectly crafted drinks, this role is built on a foundation of hospitality, product knowledge, and teamwork.
Employment at O'Charley's offers opportunities for growth within a respected company in the restaurant sector. Ideal candidates will enjoy working in a fast-paced, customer-focused environment that values clear communication, enthusiasm, and an outgoing attitude. Bartenders must demonstrate a thorough understanding of drink making techniques, bar accounting procedures, and service guidelines, alongside a strong commitment to maintaining the bar's cleanliness and organization. They are expected to work collaboratively with other team members, fostering a positive atmosphere that emphasizes respect and support in the workplace.
Additionally, bartenders at O'Charley's must comply with state laws regarding alcohol service, ensuring responsible and legal handling of beverages. Physical stamina and balance are important, as bartenders often stand for extended periods and perform tasks that include bending, kneeling, and lifting. The job requires agility, a polite demeanor, and the ability to manage multiple tasks efficiently, all while keeping guest satisfaction the highest priority. O'Charley's provides an inclusive and engaging environment where bartenders can grow their skills, develop professional relationships, and contribute to the overall success of the restaurant.
Overall, working as a bartender at O'Charley's is more than just serving drinks—it’s about creating a welcoming experience that inspires guests to share their positive encounters with their loved ones. If you have a passion for hospitality, an eye for quality, and the drive to be part of a dynamic team, this role offers a fulfilling career path within a renowned dining establishment.
The role of a bartender at O'Charley's is essential to achieving this mission of guest satisfaction. Bartenders serve not only as beverage makers but also as key salespeople who influence guests' dining experiences through expert menu knowledge and personalized recommendations. This position is designed for individuals who have "A Passion to Serve"—a deep desire to provide memorable encounters for every guest. Bartenders at O'Charley's are entrusted with maintaining high standards in drink preparation, service sequences, and guest interaction, ensuring each visitor feels valued and appreciated. From greeting guests promptly to delivering perfectly crafted drinks, this role is built on a foundation of hospitality, product knowledge, and teamwork.
Employment at O'Charley's offers opportunities for growth within a respected company in the restaurant sector. Ideal candidates will enjoy working in a fast-paced, customer-focused environment that values clear communication, enthusiasm, and an outgoing attitude. Bartenders must demonstrate a thorough understanding of drink making techniques, bar accounting procedures, and service guidelines, alongside a strong commitment to maintaining the bar's cleanliness and organization. They are expected to work collaboratively with other team members, fostering a positive atmosphere that emphasizes respect and support in the workplace.
Additionally, bartenders at O'Charley's must comply with state laws regarding alcohol service, ensuring responsible and legal handling of beverages. Physical stamina and balance are important, as bartenders often stand for extended periods and perform tasks that include bending, kneeling, and lifting. The job requires agility, a polite demeanor, and the ability to manage multiple tasks efficiently, all while keeping guest satisfaction the highest priority. O'Charley's provides an inclusive and engaging environment where bartenders can grow their skills, develop professional relationships, and contribute to the overall success of the restaurant.
Overall, working as a bartender at O'Charley's is more than just serving drinks—it’s about creating a welcoming experience that inspires guests to share their positive encounters with their loved ones. If you have a passion for hospitality, an eye for quality, and the drive to be part of a dynamic team, this role offers a fulfilling career path within a renowned dining establishment.
Job Requirements
- able to serve alcohol according to state law
- able to speak, read, write, and understand the primary language of the work location
- able to perform simple mathematical calculations related to money handling
- able to stand and maintain mobility for up to five hours
- good sense of balance
- able to bend, kneel, and lift items frequently weighing up to 25 pounds
Job Qualifications
- knowledge of guest relations
- comprehensive liquor knowledge
- familiarity with menu items
- understanding of service sequences
- awareness of alcohol laws and responsible service
- proficiency in point of sale operation
- commitment to quality service and standards
- knowledge of drink recipes and garnishes
- ability to handle money accurately
- understanding of floor plans
- awareness of current specials
- ability to perform sidework duties
Job Duties
- be an effective salesperson by understanding food and beverage menus, specials, and promotions
- make recommendations and suggestions based on product knowledge
- provide exceptional guest service to ensure a memorable experience
- make guests feel appreciated through accommodating actions
- practice the "Hospitality Halo" by maintaining a friendly and polite attitude
- work collaboratively with all team members
- communicate clearly and enthusiastically with guests and staff
- greet guests promptly and ensure efficient food and beverage delivery
- serve guests according to their pace while staying organized and acting with a sense of urgency
- have thorough knowledge of service sequences and bar accounting procedures
- prepare quality drinks using drink making techniques and recipes
- maintain cleanliness and stock of the bar area
- ensure perfect drink presentations before delivering to guests
- take ownership of mistakes and resolve guest issues to achieve a win-win outcome
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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