Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.00 - $18.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
Paid Time Off
Job Description
Dave & Buster's is a unique entertainment and dining establishment known for combining a lively restaurant environment with an exciting game arcade, creating a space where guests can enjoy both great food and fun activities. This vibrant company stands out in the hospitality and entertainment industry by offering a distinctive blend of casual dining and gaming experiences, catering to a diverse clientele ranging from families and friends to corporate groups. With locations across the United States, Dave & Buster's has built a reputation for providing an engaging and energetic atmosphere that encourages celebration, socializing, and memorable moments.
As a well-established brand, Dave & Buster's emphasizes attracting dynamic team members who thrive in fast-paced environments and are passionate about delivering exceptional guest service. The employment type for this role is typically part-time or full-time hourly, with flexible scheduling designed to accommodate school, other jobs, or personal commitments. The position offers competitive hourly wages starting at the local minimum wage, with opportunities for tips and additional earnings from contests and incentives.
The role involves being a key contributor in creating an unparalleled guest experience by delivering fast, friendly service and attentively responding to guest needs. The successful candidate will be responsible for greeting guests warmly, accurately taking and entering food and drink orders, maintaining cleanliness and organization at their station, and adhering strictly to company sanitation and safety policies. Working in this role means engaging with guests to foster a fun atmosphere, ensuring customer satisfaction, and supporting the team in operational tasks such as inventory management and party set up. Team members are expected to demonstrate proficiency with point-of-sale systems, handle financial transactions with accuracy, and follow alcohol service guidelines consistently.
This position also places a high value on teamwork, as employees are expected to assist colleagues as needed and contribute to a cooperative and harmonious work environment. Working at Dave & Buster's means engaging with an enthusiastic team and a customer base that values lively, enjoyable experiences. The company offers an attractive benefits package for eligible positions, which includes medical, dental, and vision insurance, a 401K retirement plan, and the unique perk of free games at their arcades. This not only motivates team members to engage with the brand but also helps build a rewarding work culture.
Overall, joining Dave & Buster’s as a team member provides an opportunity to work in an energetic setting that is far from routine, delivering memorable guest experiences while growing professionally in a supportive and fun workplace. It is an ideal position for individuals who enjoy interaction, can handle a busy environment, and want flexible scheduling alongside a host of employment benefits. The company also prioritizes nondiscrimination and equal employment opportunities, creating an inclusive atmosphere for all team members.
As a well-established brand, Dave & Buster's emphasizes attracting dynamic team members who thrive in fast-paced environments and are passionate about delivering exceptional guest service. The employment type for this role is typically part-time or full-time hourly, with flexible scheduling designed to accommodate school, other jobs, or personal commitments. The position offers competitive hourly wages starting at the local minimum wage, with opportunities for tips and additional earnings from contests and incentives.
The role involves being a key contributor in creating an unparalleled guest experience by delivering fast, friendly service and attentively responding to guest needs. The successful candidate will be responsible for greeting guests warmly, accurately taking and entering food and drink orders, maintaining cleanliness and organization at their station, and adhering strictly to company sanitation and safety policies. Working in this role means engaging with guests to foster a fun atmosphere, ensuring customer satisfaction, and supporting the team in operational tasks such as inventory management and party set up. Team members are expected to demonstrate proficiency with point-of-sale systems, handle financial transactions with accuracy, and follow alcohol service guidelines consistently.
This position also places a high value on teamwork, as employees are expected to assist colleagues as needed and contribute to a cooperative and harmonious work environment. Working at Dave & Buster's means engaging with an enthusiastic team and a customer base that values lively, enjoyable experiences. The company offers an attractive benefits package for eligible positions, which includes medical, dental, and vision insurance, a 401K retirement plan, and the unique perk of free games at their arcades. This not only motivates team members to engage with the brand but also helps build a rewarding work culture.
Overall, joining Dave & Buster’s as a team member provides an opportunity to work in an energetic setting that is far from routine, delivering memorable guest experiences while growing professionally in a supportive and fun workplace. It is an ideal position for individuals who enjoy interaction, can handle a busy environment, and want flexible scheduling alongside a host of employment benefits. The company also prioritizes nondiscrimination and equal employment opportunities, creating an inclusive atmosphere for all team members.
Job Requirements
- work days, nights, and/or weekends as required
- work in environments with both hot and cold temperatures such as freezers and around cooking equipment
- work in noisy, fast paced environment with distracting conditions
- read and write handwritten notes
- lift and carry up to 30 pounds
- move about facility and stand for long periods of time
- walk or stand 100% of shift
- reach, bend, stoop, mop, sweep and wipe frequently
- must be at least 21 years of age
Job Qualifications
- must be at least 21 years of age
- must be able to read and communicate in English
- skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
- restaurant and/or bar experience preferred but not required
- ability to operate Micros point-of-sale system
- ability to follow alcohol awareness procedures
- ability to maintain cleanliness and sanitation standards
- ability to handle financial transactions accurately
- friendly personality and professional appearance
- ability to work in a noisy, fast-paced environment
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- take prompt corrective action where necessary or suggest alternative courses of action
- create a warm, fun atmosphere for guests and team members
- adhere to company’s sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests’ food and drink orders
- maintain a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- be responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at end of each shift
- ensure food is properly garnished and deliver trays to the designated bar areas, as well as other sections in the restaurant, as needed
- work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested and required
- complete opening/closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- be friendly and able to smile frequently
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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