Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Professional development opportunities
Employee wellness programs
Job Description
The Omni Boston Hotel at the Seaport is a distinguished luxury hotel located in the vibrant Seaport District of Boston, Massachusetts. As the newest and most significant hotel project in Boston in the last forty years, this AAA Four Diamond rated property boasts 1,054 finely appointed guestrooms, including 52 suites that blend elegance and comfort for every type of guest. The hotel is renowned not only for its spacious and stylish accommodations but also for its variety of exceptional on-site amenities. Guests enjoy seven diverse dining outlets offering delectable culinary experiences, a scenic rooftop pool perfect for relaxation, a luxury... Show More
Job Requirements
- High school diploma or equivalent
- Previous bartending experience in hospitality preferred
- Serve Safe certification
- Unexpired TIPs certification
- Ability to work flexible hours including nights, weekends, and holidays
- Strong knowledge of liquor, beer, and wine
- Excellent customer service skills
- Ability to stand or walk for extended periods
- Strong communication skills in English
- Ability to perform POS transactions accurately
- Ability to manage multiple tasks in a fast-paced environment
- High standards of personal hygiene
- Ability to maintain professional appearance and demeanor
Job Qualifications
- Hands-on food and beverage knowledge
- Comprehensive working knowledge of hospitality business
- Relevant bartending experience in a large convention hotel preferred
- Strong knowledge of mixology, beverage garnishes, liquor, beer, and wine
- Willingness to work flexible hours including nights, weekends, and holidays
- Highly developed customer service skills
- Friendly and approachable demeanor
- Strong problem-solving abilities
- Proven ability to engage guests at all levels
- Passion for warm and personalized service
- Ability to work in a fast-paced environment
- Ability to manage multiple priorities
- Ability to handle stressful operations
- Positive and professional demeanor
- Punctuality and reliability
- Ability to stand or walk for extended periods
- High personal hygiene standards
- Clear and concise communication skills
- Computer literacy including payroll, Micros, POS systems
- Serve Safe certified
- Unexpired TIPs required
Job Duties
- Consistent maintenance and refinement of service standards
- Ensures compliance with all hotel standards and local laws
- Ensure compliance with health, safety and sanitation awareness standards
- Prepare daily for health department and Ecosure inspections
- Must have extensive knowledge of a variety of alcoholic beverages
- Retain and maintain complete knowledge of all food and beverage menu items
- Perform all necessary bartender tasks according to hotel standard operating procedures including setting up bars with glassware and beverage, polishing glassware, garnish prep, stocking ice, proper breakdown and storage of beverage requisitions, service of all beverages, proper bar closing procedures
- Perform all assigned sidework including cleaning bar and beverage equipment, bar seats, surrounding guest areas, walls, bar floors, and assigned work areas
- Check identification for proof of age when required
- Set up and break down the bar area
- Adhere to all proper trash procedures
- Contribute to restaurant sanitation and timing of service out of the kitchen to banquet areas
- Ensure prompt delivery and quality control from departure to arrival
- Perform proper steps of service
- Ensure high-quality bar sets, service, food quality and presentation
- Report to management any need for housekeeping or maintenance of restaurant areas and equipment
- Maintain furniture, fixtures, and equipment to a high standard and minimize breakage
- Assist in controlling food and beverage quantities by avoiding over/under preparing
- Perform accurate POS procedures and cash/credit handling in accordance with hotel policies
- Ensure positive guest service and respond positively to complaints
- Respond to guest requests timely to create memorable experiences
- Maintain knowledge of hotel offerings and local surroundings
- Attend daily stand up meetings to gather relevant information
- Contribute to cleanliness and organization of all restaurant spaces
- Complete all necessary daily paperwork
- Execute instructions on Restaurant Event Orders
- Encourage and build mutual trust, respect, and cooperation among co-workers
- Maintain a professional, neat and organized appearance
- Respond swiftly in emergencies ensuring safe environments
- Attend all required trainings and meetings
- Perform other duties as required by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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