Bartender - Sportsbook

Baton Rouge, LA, USA|

Job Overview

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) matching

Performance bonus

wellness programs

day-one medical coverage

Job Description

PENN Entertainment is a prominent and forward-thinking company in the integrated entertainment industry, known for its extensive presence across North America with 43 destinations. The company excels in providing dynamic sports content, casino gaming experiences, and online sports betting and iCasino services via theScore Bet Sportsbook and Casino. PENN Entertainment is dedicated not only to delivering remarkable entertainment experiences but also to fostering an inclusive and sustainable work environment. The company's values emphasize diversity, sustainability, and community engagement, setting it apart as a responsible corporate citizen committed to making a positive impact beyond just entertainment offerings.

Joining PENN Entertainment means becoming part of a vibrant team that thrives on enthusiasm, collaboration, and dedication to customer satisfaction. The company recognizes and nurtures talent, offering opportunities for career growth through comprehensive support and training. Employees benefit from a competitive total rewards package that includes base salaries, wellness programs, day-one medical coverage, 401(k) matching, annual performance bonuses, and paid time off that increases with tenure. The fast-paced and varied working environment at PENN allows team members to engage in stimulating roles that contribute to an exciting industry where no two days are the same.

The role being offered is for a Casino Bartender, a key position within PENN Entertainment’s casino operations. This role involves providing exceptional beverage service to guests while promoting casino events and programs, ensuring compliance with service and safety guidelines, and maintaining a professional and welcoming atmosphere. The Casino Bartender acts as an ambassador of goodwill, engaging with guests using personalized service, efficiently managing orders, and assisting in creating memorable experiences for all visitors. This position requires the ability to work effectively under pressure in lively settings and a commitment to upholding PENN Entertainment's high standards of excellence.

Casino Bartenders are responsible for preparing and serving beverages with precision, maintaining equipment and workstation cleanliness, and handling cash transactions with integrity. They collaborate closely with other team members such as beverage servers, barbacks, and supervisors to deliver smooth and timely service. The job demands physical mobility, the ability to work in fast-paced, noisy, and sometimes crowded environments, and adherence to company appearance and conduct standards. Being part of PENN Entertainment means embracing an ethos of continuous improvement, customer focus, and teamwork in an industry that is constantly evolving and expanding.

Job Requirements

Must be 21 years of age
must obtain and maintain valid state and parish serving permits
read, write legibly, understand and speak English
excellent customer service/communication skills
count money and change correctly
knows cocktail ingredients and proper mixing and pouring techniques
available to work required schedule which may include nights, weekends, holidays and overtime as needed
must meet professional appearance standards as prescribed by company policy
must be able to respond to visual and oral cues
able to work in constricting areas
able to tolerate second-hand smoke, noise, bright lights
able to work at a fast pace in often crowded/noisy environment
physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

Must be 21 years of age
must obtain and maintain valid state and parish serving permits
read, write legibly, understand and speak English
excellent customer service/communication skills
count money and change correctly
knows cocktail ingredients and proper mixing and pouring techniques
able to respond to visual and oral cues
able to work in constricting areas
able to tolerate second-hand smoke, noise, bright lights
physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Duties

Monitors guest consumption of alcohol and intervenes as needed according to guidelines
serves as ambassador of goodwill while working and at customer and public relations functions
promotes casino events and programs
provides personalized service and uses guest name
resolves service problems according to guidelines
provides fast, friendly, professional beverage service to casino guests and beverage servers
prepares and pours drink orders with proper portions and ingredients according to recipe
slices and pits fruit as required
operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
operates a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
maintains a clean and stocked workstation in accordance with established health and safety guidelines