Bartender - Sports Bar - FT

Toledo, OH, USA|

Job Overview

Compensation

Hourly

Range $9.75 - $18.25

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k) matching

Annual performance bonus

day-one medical coverage

wellness programs

Job Description

PENN Entertainment is a recognized leader in the integrated entertainment and casino gaming industry, operating 43 destinations across North America. The company also excels in online sports betting and digital casino experiences via theScore Bet Sportsbook and Casino. As an industry leader, PENN Entertainment goes beyond delivering exceptional fun; it is deeply committed to values such as diversity, sustainability, and community impact. This dedication extends to its team members, vendors, and the planet, reflecting a comprehensive approach toward responsible growth and innovation in entertainment. The company prides itself on fostering a dynamic workplace where diverse talent thrives and is supported in their career development.

The available role invites individuals who believe in enjoying their work and contributing to an energetic, fast-paced environment. The position revolves around delivering excellent guest service within a casino setting, emphasizing speed, professionalism, and personalized interaction. Candidates will serve as ambassadors of goodwill, actively promoting casino events and programs while maintaining a positive public image. They will be responsible for monitoring guest alcohol consumption to ensure safety and adherence to company guidelines, providing prompt and friendly beverage service, and operating point-of-sale systems with integrity and accuracy. The role involves collaborating closely with other team members such as bartenders, beverage servers, and supervisors to maintain a seamless guest experience.

This opportunity offers a competitive base salary with initial placement based on the candidate's knowledge, skills, and experience, complemented by a comprehensive Total Rewards package. Benefits include wellness programs supporting financial, physical, and mental well-being, 401(k) matching, medical coverage from day one, annual performance bonuses, and progressively increased paid time off. The job requires flexibility to work nights, weekends, holidays, and overtime as needed, reflecting the operational demands of the entertainment and gaming industry. Candidates should be prepared for a work environment that is sometimes loud and crowded, requiring physical mobility and stamina. Commitment to professional appearance standards and a genuine passion for customer service are essential. Joining PENN Entertainment means becoming part of a forward-thinking company that empowers its team members to grow, thrive, and advance their careers while being part of the evolving landscape of entertainment.

Job Requirements

Must be 21 years of age
High school diploma or equivalent
Excellent customer service/communication skills
Count money and change correctly
Knows cocktail ingredients and proper mixing and pouring techniques
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate noise and bright lights
Able to work at a fast pace in often crowded/noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke

Job Qualifications

High school diploma or equivalent
Excellent customer service and communication skills
Knowledge of cocktail ingredients and proper mixing and pouring techniques
Ability to work in a fast-paced, often crowded and noisy environment
Strong teamwork and interpersonal skills
Ability to respond to visual and oral cues in the workplace
Physical mobility with reasonable accommodations including the ability to push, pull, carry and lift up to 25 lbs
Ability to work required schedule including nights, weekends, holidays, and overtime as needed
Commitment to maintaining professional appearance standards

Job Duties

Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
Serving as ambassador of goodwill while working and at customer and public relations functions
Promoting casino events and programs
Providing personalized service and uses guest name
Resolving service problems according to guidelines
Providing fast, friendly, professional beverage service to casino guests and beverage servers
Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required
Slicing and pitting fruit as required
Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
Operating a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
accounting for all cash, charge and complimentary sales according to established procedures
maintaining integrity of all financial controls and responsibilities
Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
Maintaining a clean and stocked workstation in accordance with established health and safety guidelines