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Job Overview
Employment Type
Hourly
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Training and Development
wellness programs
Job Description
Kessler Hospitality is a distinguished hospitality company renowned for its collection of artistically inspired boutique hotels. Known for its unique blend of luxurious accommodations, enriching ambiance, and intuitive service, Kessler Hospitality has established a presence across various states including Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina. Each property within their portfolio offers a carefully curated experience, boasting exquisite art, music, and cultural influences that are designed to be approachable and engaging for their guests. The Kessler brand epitomizes redefined Bohemian luxury, catering to the individual traveler with properties that range from cutting-edge downtown icons to premier luxury lodges,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Ability to stand for entire shift
- Ability to lift up to 50 pounds occasionally and 20 pounds frequently
- Effective communication skills
- Ability to multitask and prioritize
- Flexible to work long hours
- Attend hotel required meetings and trainings
- Maintain regular attendance
- Maintain personal grooming and wear proper uniform
- Comply with hotel standards and regulations
- Ability to handle and solve problems
- Ability to maintain confidentiality
- Willingness to show initiative and anticipate needs
- Ability to cross-train in other hotel areas
- Perform other duties as assigned
Job Qualifications
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Effective verbal and written communication skills
- Ability to multitask and prioritize departmental functions
- Attentive, friendly, courteous, and service-oriented demeanor
- Ability to listen, understand, and clarify concerns
- Ability to stand for the entire shift
- Flexible to work long hours
- Ability to comply with hotel standards and safety regulations
- Ability to work well in a team
- Willingness to cross-train in other hotel areas
Job Duties
- Maintain a warm and friendly demeanor at all times
- Be attentive, friendly, helpful, and courteous to guests, managers, and employees
- Set up the bar according to hotel standards and serve guests promptly and efficiently
- Prepare beverages and cocktails according to hotel mixing and presentation standards
- Serve guests with all beverage requirements in a friendly, courteous, and professional manner
- Break down the bar after functions, storing liquor, supplies, and equipment per hotel standards
- Follow all state liquor laws
- Know hotel services and facilities
- Abide by all hotel policies and safety rules
- Serve liquor responsibly to avoid issues with intoxicated guests
- Respond to guests' problems, complaints, and accidents
- Be familiar with fire exits and how to operate fire extinguishers
- Ensure bar and service areas are clean and tidy during service
- Ensure overall guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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