Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $11.00
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Financial well-being benefits
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a leading hospitality company renowned for its commitment to excellence and passion for delivering unforgettable dining experiences. With a strong foundation built by dedicated team members who are passionate about hospitality, XRG prides itself on setting high standards and never settling for anything less than extraordinary. The group operates a variety of restaurant concepts that offer not only exceptional food and drink but also memorable eXperiences that resonate with guests. As a recognized top workplace for five consecutive years, XRG fosters a culture that prioritizes employee well-being, career growth, and a unique family atmosphere known... Show More
Job Requirements
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two (2) years related experience
- Experience with POS systems
- Strong beer and spirits knowledge
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served promptly and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Accurately check guest identification to verify age of 21+ before serving
- Provide service food servers in a timely manner
- Follow given precise drink recipes when dispensing drinks
- Organize and prioritize service
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions
- Process guest payments by cash, credit card, venue comps and all other tender types
- Collect required signatures from guest and promptly close guest checks
- Ensure accurate accounting of all bar monies and independent banking procedures Sign all cash out slips legibly
- Ensure complete and proper check out procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to management immediately
- Ensure proper rotation of all liquor, beer, wine and consumable items
- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift
- Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager's attention
- Refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner
- Assists and/or completes additional tasks as assigned
Job Location
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