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Bartender - Shubert Theatre, New Haven, CT

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
flexible schedule
Opportunity to work in a cultural environment
team-oriented atmosphere
Employee event access

Job Description

The Connecticut Association for the Performing Arts (CAPA) is a reputable organization dedicated to delivering world-class entertainment experiences to theater patrons throughout Connecticut. CAPA manages several historic theaters and cultural venues, hosting a wide variety of performances from concerts and live shows to theatrical productions and community events. Renowned for its commitment to arts and culture, CAPA strives to offer exemplary customer service and seamless event operations that enhance the experience for every guest who walks into its venues. With a firm focus on community engagement and excellence in entertainment, CAPA provides a dynamic and vibrant environment where the performing arts flourish and audiences enjoy unforgettable events. The organization values teamwork, professionalism, and an unwavering passion for the arts, making it a sought-after employer in the cultural sector.

The part-time Bartender role at CAPA is a crucial position that directly impacts the guest experience during performances and events. This position demands an individual with a passion for delivering exceptional customer service, a strong understanding of beverage preparation, and operational excellence behind the bar. The Bartender is responsible for serving guests with professionalism and precision, crafting beverages with care, and upholding high standards of cleanliness and organization in the bar area. Beyond making drinks, the Bartender manages all transactions accurately, including cash handling and shift reconciliation, ensuring fiscal responsibility and transparency. The role requires maintaining stock levels before, during, and after events, dealing with guest concerns, and sometimes assisting in training peers. With a base pay of $17 per hour, this position is ideal for someone who thrives in a fast-paced environment, enjoys working as part of a team, and values contributing to memorable experiences in the performing arts sector. The work schedule is flexible but requires availability for evening and weekend shifts, reflecting the typical event hours at CAPA venues. This opportunity not only offers competitive compensation but also the chance to be part of a celebrated cultural organization where customer satisfaction and the arts are at the forefront.

Job Requirements

  • High school diploma/GED equivalent
  • Must be 21 years of age or older
  • Experience in guest relations or hospitality
  • Ability to work a flexible schedule that includes evenings and weekends
  • Successful background check

Job Qualifications

  • High school diploma/GED equivalent
  • Must be 21 years of age or older
  • Experience in guest relations or hospitality
  • Ability to maintain TIPS certification
  • Knowledge of applicable Connecticut Liquor Laws
  • Excellent fiscal responsibility
  • Ability to remain calm and resolve challenges and/or requests in a fast-paced environment
  • Ability to lift a minimum of 25 lbs. with or without accommodation

Job Duties

  • Greet guests in a courteous, friendly manner
  • Maintains guest service standards and procedures
  • Resolves guest complaints/issues or directs them to appropriate supervisory personnel
  • Understands alcohol management, including procedures for checking IDs, and recognizing personal limits of guests
  • Ensures accurate and secure cash handling by managing a personal cash bank throughout the shift, verifying all transactions, and properly closing out the bank at the end of the night
  • Maintains stock of bars before, during, and after events while communicating needs to Management and support staff
  • Maintains cleanliness of bars and storage areas
  • Responsible for peer training as applicable
  • Provides a minimum of 50% availability for monthly shift openings

Job Criteria

Experience

No experience required


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