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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
flexible schedule
Opportunity to work in a cultural environment
team-oriented atmosphere
Employee event access
Job Description
The Connecticut Association for the Performing Arts (CAPA) is a reputable organization dedicated to delivering world-class entertainment experiences to theater patrons throughout Connecticut. CAPA manages several historic theaters and cultural venues, hosting a wide variety of performances from concerts and live shows to theatrical productions and community events. Renowned for its commitment to arts and culture, CAPA strives to offer exemplary customer service and seamless event operations that enhance the experience for every guest who walks into its venues. With a firm focus on community engagement and excellence in entertainment, CAPA provides a dynamic and vibrant environment where the performing... Show More
Job Requirements
- High school diploma/GED equivalent
- Must be 21 years of age or older
- Experience in guest relations or hospitality
- Ability to work a flexible schedule that includes evenings and weekends
- Successful background check
Job Qualifications
- High school diploma/GED equivalent
- Must be 21 years of age or older
- Experience in guest relations or hospitality
- Ability to maintain TIPS certification
- Knowledge of applicable Connecticut Liquor Laws
- Excellent fiscal responsibility
- Ability to remain calm and resolve challenges and/or requests in a fast-paced environment
- Ability to lift a minimum of 25 lbs. with or without accommodation
Job Duties
- Greet guests in a courteous, friendly manner
- Maintains guest service standards and procedures
- Resolves guest complaints/issues or directs them to appropriate supervisory personnel
- Understands alcohol management, including procedures for checking IDs, and recognizing personal limits of guests
- Ensures accurate and secure cash handling by managing a personal cash bank throughout the shift, verifying all transactions, and properly closing out the bank at the end of the night
- Maintains stock of bars before, during, and after events while communicating needs to Management and support staff
- Maintains cleanliness of bars and storage areas
- Responsible for peer training as applicable
- Provides a minimum of 50% availability for monthly shift openings
Job Criteria
Experience
No experience required
Job Location
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