Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
short-term disability insurance
Holidays
Paid Time Off
Sick Time
hotel discounts
fitness center access
uniform
parking
Employee Meal
401(K) Plan with Match
Job Description
The Portland Regency Hotel & Spa is a distinguished historic hotel located in the heart of Portland's Old Port District, Maine. This establishment is recognized for its unique blend of classic charm and modern amenities, providing an exceptional hospitality experience to visitors throughout the year. As a well-established hotel known for its hospitality, the Portland Regency Hotel & Spa offers a rich ambiance that reflects the cultural heritage of the area while catering to contemporary needs. This makes it a sought-after destination for both leisure and business travelers who appreciate comfort, style, and exemplary service.
The hotel featur... Show More
The hotel featur... Show More
Job Requirements
- High school diploma or general education degree (GED)
- one to three months related experience and/or training or equivalent education and experience
- TIPS Certification
- ability to stand for lengthy periods
- ability to lift and/or move up to 25 pounds
- ability to walk, talk, hear, taste, and smell
- ability to use hands and arms to handle materials
- physical ability to stoop, crouch, kneel, or crawl occasionally
- knowledge and understanding of Maine State Liquor laws
- ability to interact professionally and courteously with guests and coworkers
- adherence to departmental safety and hygiene standards
- willingness to work nights, days, weekends, and holidays
- punctuality and reliable attendance
- professional presentation and uniform compliance
Job Qualifications
- High school diploma or GED
- one to three months related experience or training
- TIPS Certification
- ability to read and interpret safety rules and procedural documents
- ability to write routine reports and correspondence
- effective communication skills with customers and employees
- basic mathematical skills including addition, subtraction, multiplication, and division
- ability to apply common sense to carry out instructions and solve problems
- proficiency with POS systems
- knowledge of safe food handling procedures
Job Duties
- Report to scheduled shifts on time in full uniform
- punch in and out correctly before and after shifts
- act in a professional manner providing friendly, courteous, and efficient service
- pour and serve consistent, quality beverages and cocktails
- have knowledge of drink recipes, presentation, and product availability
- handle all cash, credit, and room charge transactions responsibly
- know current and expired packages and gift certificates and follow proper procedures
- monitor guests' alcohol consumption and prevent over-serving
- manage intoxication situations confidently and seek assistance if needed
- politely handle dissatisfied guests and involve management when necessary
- maintain cleanliness and organization in the bar and lounge areas by completing side work and daily cleaning
- comply with all Maine State Liquor laws
- assist in training new employees
- practice safe kitchen procedures when serving food
- become proficient with the POS computer system
- avoid having non-employees hang out at the bar unless eating or drinking
- keep staff conversations professional and personal conversations to a minimum
- attend all scheduled meetings
- perform other related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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