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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.50
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
Paid Time Off
Employee assistance program
401k plan
Daily Pay
Job Description
Fullerton Marriott at California State University is a distinguished hotel located conveniently adjacent to California State University and close to the vibrant downtown area of Fullerton. The hotel offers guests a blend of comfort, convenience, and luxury with easy access to popular attractions such as Crystal Cathedral, Brea city, Knott's Berry Farm, and Disneyland in Anaheim. The establishment prides itself on spacious rooms and suites equipped with plush bedding, complimentary Wi-Fi, and room service to enhance the guest experience. Guests can also take advantage of the outdoor pool and fitness center, making it an ideal stay for both leisure and... Show More
Job Requirements
- High school diploma or equivalent
- Three to six months related experience
- Alcohol Awareness Certification
- Ability to read, write, and speak English
- Ability to manage difficult customer situations
- Ability to maintain professionalism
- Knowledge of safety and security procedures
- Ability to report unsafe conditions
- Ability to work varied shifts including nights and weekends
- Ability to carry out assigned duties promptly and efficiently
Job Qualifications
- Three to six months related experience or equivalent combination of training and experience
- Alcohol Awareness Certification compliant with State regulations
- Ability to read, write, and speak the English language
- Ability to identify and resolve problems in a timely manner
- Develop alternative solutions and use reason even when dealing with emotional topics
- Ability to manage difficult or emotional customer situations
- Ability to respond promptly to customer needs and requests
- Ability to maintain a high level of professionalism
- Knowledge of and ability to appropriately interpret and follow policies and procedures
- Knowledge of and ability to adhere to safety and security procedures
- Ability to present and express ideas and information clearly and concisely in oral and written form
- Ability to meet work schedule demands including occasional work outside regular hours
Job Duties
- Check identification of customers to verify age requirements for purchase of alcohol
- Present menu, answer questions and take food and beverage orders from guests and/or serving staff
- Prepare drink orders including wine, liquor, and beer
- Prepare appetizers and food items according to recipes and standards
- Monitor seating in lounge/bar area ensuring all guests are served
- Compute bill and accept payment
- track and balance sales receipts
- Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problems
- Clean bars, work areas, and tables, as well as glasses, utensils, and bar equipment
- Maintain kitchen and lounge station by keeping area tidy
- clean and stock kitchen and bar at the end of each shift
- Plan, organize, and control the operations of the lounge/bar area
- Slice and pit fruit for garnishing drinks
- Arrange bottles and glasses to make attractive displays
- Create drink recipes
- Inventory liquor, food, supplies and equipment weekly
- Order or requisition supplies as needed
- Ensure all temperature logs and waste logs are maintained daily
- Receive, date, and examine foodstuffs and supplies to ensure quality and quantity meet established standards and specifications
- Ensure tips are reported properly for tax processing
- Access and control sensitive areas in the hotel premises including master keys and storage rooms
- Handle cash, prepare and deposit cash drops, secure and balance bank
- Represent the company with a high level of professionalism and exercise sound judgement
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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