Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Work Schedule
Flexible
Benefits
Medical Coverage
Dental Insurance
vision coverage
Teledoc service
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Embassy Suites by Hilton Nashville Downtown is a premier, all-suite hotel located in the heart of Music City Nashville, Tennessee. Known for its spacious suites, modern facilities, and vibrant atmosphere, this hotel offers an exceptional hospitality experience to both guests and employees. As part of the globally recognized Hilton brand, Embassy Suites provides a dynamic and inclusive work environment that values outstanding service and teamwork. The hotel features a range of amenities designed to enhance guest comfort and satisfaction, including high-quality dining options, event spaces, and convenient access to local attractions. Embassy Suites Nashville Downtown is dedicated to creating memorable... Show More
Job Requirements
- minimum high school education
- prior hospitality or customer service experience preferred
- availability to work flexible hours including weekends and holidays
- ability to stand for extended periods
- strong interpersonal skills
- basic knowledge of front desk software and systems
- commitment to providing excellent guest service
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- attention to detail
- teamwork and collaboration skills
- basic computer proficiency
Job Duties
- greet and assist guests at the front desk
- maintain cleanliness and orderliness of guest suites and public areas
- manage food and beverage services including order taking and delivery
- coordinate and assist with event planning and execution
- provide information and recommendations about local attractions and hotel services
- ensure guest satisfaction through attentive service
- comply with all hotel policies and safety regulations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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