Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $11.00
Benefits
$11 Per Hour + TIPS
Job Description
Arlo Hotels is a renowned independent lifestyle hotel known for delivering uniquely vibrant and modern hospitality experiences. Nestled in prime urban locations, Arlo Hotels caters to a diverse clientele ranging from leisure travelers to business professionals. Embodying a boutique aesthetic and a dedication to community-driven, personalized service, Arlo Hotels stands out by creating memorable moments that inspire awe and leave a lasting impression on its guests. The establishment emphasizes a friendly atmosphere paired with sophisticated style — a perfect pairing that appeals to those seeking a blend of comfort, convenience, and charm. Employees at Arlo Hotels are not just part... Show More
Job Requirements
- 40 hours of classes in a professional bartending program
Job Qualifications
- 40 Hours of classes in a professional bartending program
Job Duties
- You are responsible for taking orders, making beverages for all guests, serving beverages, selling food, and building repeat clientele
- Always treat guests with courtesy and respect in a variety of situations
- Honesty & Integrity
- Report immediately any accident and or incident which may accrue while at work
- Acknowledge guest with eye contact
- Use guest name whenever possible
- Report all guest concerns to management in a timely manner
- Acknowledge all bar guests immediately, however busy
- Take guests’ food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations
- Always read your guests when making suggestions
- Input orders into POS system, correctly
- Have a strong knowledge of all house cocktails as well as standard recipes
- Have a strong knowledge of our wine list and be prepared to answer questions
- Quickly make beverages for bar guests and service bar
- Open all wine and champagne bottles using proper wine service techniques
- Anticipate guests needs, respond promptly, and acknowledge all guests
- Interact in courteous and professional manner with guests, supervisors, and co-workers
- Be proactive in resolving guest complaints
- Act with integrity and honesty, and alert management to any and all issues that may arise at a guest
- Monitor and maintain cleanliness, sanitation, and organization of the bar
- Properly mark all bar guests for each course in advance of delivery of food to the table
- Always try and anticipate your guests’ needs
- Maintain menu knowledge throughout employment, continuously review menu items, and keep up to date with any changes
- Alert management to great guests, big spenders, distributors, and anyone else you think wants extra attention
- Ensure accuracy of guest checks and promptly process payments
- *Each bar is responsible for their-own bank
- Ensure that all cash is handled correctly, and that correct change is given
- Close out all cash checks for the floor in a prompt manner
- Complete end of night closing check out
- Notify management to any pertinent information related to the shift
- Follow all responsible alcohol practices, including carding all guests who appear under the age of 40
- Follow all health department procedures, including best practice notes that can be found behind bar
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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