Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $22.00
Benefits
HealthSelect Limited Medical Plan
HealthSelect Accidental Death and Dismemberment
HealthSelect Dental plan
HealthSelect Short Term Disability
pto and sick pay
Paid holidays
Eos employee rates plus 50 percent off F&B and retail
Employee discounts in Pescatore Trattoria Restaurant
Employee Job Referral Program
Employee Recognition Programs and Appreciation Events
Discounts on Offsite Parking and Work Safety Shoes
Job Description
Hotel Zoe, part of the esteemed EOS Hospitality Group, is a charming boutique hotel nestled in the vibrant Fisherman’s Wharf area of San Francisco. Renowned for its unbeatable location, award-winning service, and exceptional cuisine, Hotel Zoe offers guests a unique and whimsical atmosphere that captures the spirit of the city. The hotel emphasizes its core values of Shared Accountability, Humility & Kindness, Creative Problem Solving, Collaboration & Community, and a commitment to Do Well and Do Good. As a member of the EOS Hospitality Group, employees at Hotel Zoe benefit from competitive salaries and comprehensive benefits plans, making it an... Show More
Job Requirements
- Must be able to bend, stoop, squat and stretch to fulfill necessary tasks
- Must be able to lift 30lbs
- Must be able to stand and exert well-paced mobility for up to 8 hours in length
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including holidays and weekends) to reflect the business needs of the hotel
Job Qualifications
- High school or equivalent preferred
- Two years of high-end bartender experience preferred
- Rbs and ServSafe Food Handler Certification
- Demonstrates strong communication, organizational, and problem-solving skills
- Ability to prioritize, delegate, and respond in a timely fashion to guests and team members
- Must be able to work under pressure, multi-task, and stay focused with constant interruptions
- Speak candidly and knowledgeably about Hotel Zoe/ Pescatore Restaurant programs and offerings
- Understanding of hotel restaurant operations
- food and beverage knowledge, steps of service, and cash management as it pertains to the selling of food and beverages
Job Duties
- Welcoming customers, listening to the guest to determine beverage preferences, making recommendations, and taking drink orders
- Planning drink menus and informing customers about new beverages and specials
- Prioritize drink orders from guests seated at the bar and drink orders from the service staff
- Serve food to the guests at the bar and clear dishes once the guest has finished their meal
- Selecting and mixing ingredients, garnishing glasses, to the standards set forth by the Management Team
- Checking identification to ensure customers are of legal age to purchase alcohol
- Adhering to all food safety, sanitation, and quality regulations
- Handling cash, credit, and debit card transactions, ensuring charges are accurate
- Responsible for maintaining exceptional service levels
- Continually strive for sales growth by having ongoing knowledge of all current menus
- Clean the bar nightly, replenish stock as needed, organize inventory and store shipments of liquor in a neat and orderly fashion
- Be perceptive, proactive, and engaging
- Anticipate your guest’s needs
- Set the tone for success with a positive attitude and sincere enthusiasm
- Engaging in clear, consistent communications with leadership and restaurant staff
- Ensure that every customer is served efficiently and effectively
- Must be a good example of policies and procedures while working alongside team members
- Ability to communicate restaurant and hotel promotions, local attractions, and points of interest
- Take Room Service orders when needed
Job Location
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