
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.65 - $40.87
Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15 percent discount
Debt-free education opportunities
Career growth and development programs
Team Member Resource Groups
Recognition and rewards programs
Job Description
Waldorf Astoria New York, an iconic landmark of luxury and elegance, is reemerging as a premier destination following an extensive and transformative restoration. Known worldwide for its rich history and unparalleled service standards, the Waldorf Astoria blends its authentic legacy with modern sophistication to offer guests an extraordinary experience deeply rooted in the vibrant spirit of New York City. As a part of the Hilton portfolio, this prestigious hotel boasts 375 beautifully appointed rooms and private residences, over 40,000 square feet of versatile event space, a holistic spa and wellness program, and collaborations with celebrity chefs, all designed to create... Show More
Job Requirements
- Valid alcohol awareness certification (e.g., TIPS, ServSafe Alcohol)
- Food Handler Card
- Proven experience as a bartender in a high-end or luxury hotel or restaurant setting
- Strong knowledge of cocktail recipes and techniques
- In-depth knowledge of Japanese alcoholic beverages including sake, soju, and shochu
- Strong customer service skills
- Excellent communication skills
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to work efficiently in a fast-paced environment
- Team player mentality
Job Qualifications
- Proven experience as a bartender, preferably in a high-end or luxury hotel or restaurant setting
- Strong knowledge of cocktail recipes, techniques, and presentation, with the ability to create and innovate classic and contemporary cocktails
- In-depth knowledge of Japanese alcoholic beverages, including sake, soju, shochu, and other traditional spirits
- Must possess a valid alcohol awareness certification (e.g., TIPS, ServSafe Alcohol) and Food Handler Card prior to being offered the position
- Strong customer service skills with the ability to engage with guests in a friendly and professional manner
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Excellent communication skills and a team player mentality
- Ability to work flexible hours, including nights, weekends, and holidays as needed
Job Duties
- Greet and welcome guests with a gracious, sophisticated demeanor, responding to inquiries and fulfilling requests in a timely, courteous, and efficient manner
- Anticipate guest needs and ensure that all interactions exceed expectations
- Expertly mix, shake, stir, and garnish beverages according to standardized recipes, creating an exceptional and visually appealing presentation
- Customize drinks to suit guest preferences while adhering to portion control and quality standards
- Ensure compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages
- Verify guest identification with discretion and professionalism
- Accurately process guest payments, including handling cash, credit cards, gift certificates, and digital payments using the point-of-sale system, ensuring a smooth and efficient transaction process while maintaining confidentiality and security of guest information
- Maintain a well-organized and fully stocked bar with premium spirits, wines, beers, mixers, garnishes, and tools
- Ensure the careful storage and proper rotation of products to preserve freshness and quality
- Stay informed about the latest trends in mixology, wine, spirits, and cocktails, providing expert recommendations to guests
- Offer pairings with food when appropriate and enhance the guest experience with knowledge and confidence
- Manage intoxicated guests with tact and professionalism, ensuring their safety and well-being while adhering to hotel policy and legal requirements
- Maintain the cleanliness and organization of the bar area, ensuring it is always stocked and pristine for every shift
- This includes proper sanitation of all glassware, tools, and surfaces to uphold the hotel's high hygiene standards
Job Location
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