Bartender III - On-Call

PENN Entertainment is a leading integrated entertainment company with more than 43 destinations across North America. They specialize in delivering unparalleled sports content and casino gaming experiences through their expansive network, which includes online sports betting and iCasino offerings via theScore Bet Sportsbook and Casino. This company is not just about providing fun and entertainment; it is deeply committed to fostering values such as diversity, sustainability, and community engagement. PENN Entertainment employs a wide variety of passionate professionals who thrive in their dynamic, fast-paced work environments where every day offers new opportunities to grow and contribute. They emphasize career growth and provide extensive support to help their team members expand their horizons and succeed in their professional paths. The company’s total rewards package is competitive and comprehensive, including day-one medical coverage, 401(k) matching, annual performance bonuses, paid time off based on local policy, and wellness programs aimed at supporting the financial, physical, and mental well-being of their employees.

The role of Bartender at PENN Entertainment is a vital position focused on delivering exceptional guest service and creating a welcoming and enjoyable atmosphere for patrons. Bartenders are expected to learn and prepare various drink recipes accurately, utilizing proper portions and mixing techniques, while maintaining a friendly yet professional demeanor. This position requires a high level of interaction with guests, including using guest names and delivering service promptly and efficiently, particularly during high-volume events such as open bars. Bartenders at PENN are not only service providers but also ambassadors representing the company’s values and promoting a positive community influence. They are responsible for ensuring their workstations remain clean and stocked in compliance with health and safety guidelines and they must exhibit excellent cash handling skills using systems like the Micros POS.

Bartenders also need to be knowledgeable about property events, venue offerings, and beverage programs to consistently provide accurate information and enhance the guest experience. Operational duties include maintaining and operating all equipment and utensils safely and preparing for shifts following established procedures and management guidance. This on-call position demands flexibility, availability for various shifts including nights, weekends, holidays, and overtime as needed, and the ability to work efficiently in often crowded and noisy environments. Physical capabilities such as mobility and the ability to lift, push, and pull up to 25 lbs are required, along with meeting professional appearance standards. The role demands excellent communication and interpersonal skills to effectively resolve service problems, monitor guest consumption responsibly, and work collaboratively within a team setting. At a starting wage of $18.36 per hour, this position is ideal for individuals who are enthusiastic about delivering excellent service in a vibrant entertainment setting while supporting their career growth within an established industry leader.