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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.36
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a leading integrated entertainment company with more than 43 destinations across North America. They specialize in delivering unparalleled sports content and casino gaming experiences through their expansive network, which includes online sports betting and iCasino offerings via theScore Bet Sportsbook and Casino. This company is not just about providing fun and entertainment; it is deeply committed to fostering values such as diversity, sustainability, and community engagement. PENN Entertainment employs a wide variety of passionate professionals who thrive in their dynamic, fast-paced work environments where every day offers new opportunities to grow and contribute. They emphasize career growth... Show More
Job Requirements
- minimum age of 21
- high school diploma or equivalent
- ability to read, write legibly, understand, and speak English
- excellent customer service and communication skills
- ability to count money and change correctly
- knowledge of cocktail ingredients and proper mixing and pouring techniques
- availability to work nights, weekends, holidays, overtime
- meets professional appearance standards
- physically mobile with reasonable accommodation
- ability to respond to visual and oral cues
- ability to work in constricting areas
- ability to work at a fast pace in crowded and noisy environments
- ability to push, pull, carry and lift up to 25 lbs
- ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance in various work areas
Job Qualifications
- minimum age of 21
- high school diploma or equivalent
- ability to read, write legibly, understand, and speak English
- excellent customer service and communication skills
- knowledge of cocktail ingredients and proper mixing and pouring techniques
- ability to count money and make change correctly
- ability to work efficiently at a fast pace in crowded and noisy environments
- ability to respond to visual and oral cues
- physically mobile with reasonable accommodation
- meets professional appearance standards
Job Duties
- prepares and pours drink orders with proper portions and ingredients according to recipes
- provides fast, friendly, professional beverage service to guests, using their names
- promotes a positive influence in the community and participates in company-sponsored events
- maintains a clean and stocked workstation following health and safety guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- remembers multiple orders and executes them efficiently during special events
- resolves service problems and monitors guest consumption using alcohol awareness training guidelines
- operates a cash register/Micros POS system accurately
- informs guests about property events and programs
- maintains knowledge of beverage program, venue offerings, and pricing
- operates and maintains equipment and utensils according to safety procedures
- preps for shifts as directed by management
- works on an on-call basis
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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