Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Job Description
Great Basin Brewing Company, located in Reno, NV, is a well-established and highly respected brewery known for crafting quality beers with a rich tradition and a commitment to community. Founded with a vision to provide exceptional craft beer experiences, Great Basin Brewing has grown into a staple destination for beer enthusiasts and locals alike. The company's dedication to innovation, quality ingredients, and outstanding customer service has earned it a loyal customer base and multiple awards in the craft beer industry. The atmosphere at Great Basin Brewing Company is warm and inviting, making it an ideal place for both customers and... Show More
Job Requirements
- Previous knowledge of food service regulations preferred
- Nevada Alcohol Awareness Certification
- strong customer service and interpersonal communications skills
- able to stand for long periods of time
- able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
- excellent conflict resolution skills
- able to work in a fast-paced environment
- flexibility to work nights, weekends, and holidays
Job Qualifications
- Previous knowledge of food service regulations preferred
- Nevada Alcohol Awareness Certification
- strong customer service and interpersonal communications skills
- able to stand for long periods of time
- able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
- excellent conflict resolution skills
- able to work in a fast-paced environment
- flexibility to work nights, weekends, and holidays
Job Duties
- Greet all customers with a friendly smile
- provide friendly, efficient, and personal service to each customer
- take food and drink orders
- understand the food and beverage menu to articulate the best possible description and make appropriate recommendations to guests
- demonstrate an in-depth understanding of liquor, wine and beer, including specialty drinks
- accurately and efficiently enter orders into POS system
- clear and reset counters and tables at the conclusion of each guest visit
- maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
- promote and support the restaurant's overall philosophy
- communicate with floor managers
- monitor food delivery and beverage service
- keep abreast of food menu and beverage changes during the service
- anticipate what the guests want and do not want
- read the guests and determine the correct approach
- take the extra step to turn good service into great service and make it an experience each guest will remember
- act as the ultimate host on the floor, always looking for ways to exceed the guests' expectations
- handle banking for the station, always handling monies out of the guests' view
- control costs by pouring drinks at proper levels
- ensure all beverage items go on the guest check
- limit waste
- take accurate inventories
- open and close the bar
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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