Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Education Assistance
employee hotel rates
Monthly Cell Phone Stipend
Dry Cleaning Services
Executive Bonus Program
retention bonuses
Lead Share Program
associate recognition programs
Referral Bonus Program
Job Description
Springboard Hospitality is a premier third-party hotel management company with over 30 years of experience in transforming lifestyle hotels across diverse regions including the islands of Hawaii and the tip of Florida. Known for managing one of the most diversified portfolios in the hospitality industry, Springboard Hospitality prides itself on a culture of innovation, inclusivity, and community engagement. Their team members are a vibrant mix of independent thinkers, storytellers, adventurers, tech-savvy entrepreneurs, and community leaders all working together to create exceptional guest experiences. The company is dedicated to delivering hotels that not only transform properties but also enrich the communities... Show More
Job Requirements
- Must be 21 years of age to serve alcoholic beverages
- High school diploma or GED required
- Prior bartending experience preferred
- Knowledge of state liquor laws
- Must possess excellent customer service skills
- Ability to communicate effectively in English
- Energetic and outgoing personality
- Ability to multi-task and work under minimal supervision
- Must be able to follow detailed instructions
- Basic arithmetic skills required
- Must have proficiency in computer software
- Able to work primarily during Monday - Friday 8am - 5pm with some weekend or holiday shifts
- Willingness to travel as needed for training and meetings
- Must abide by company policies and safety procedures
Job Qualifications
- High school diploma or GED
- Prior bartending experience in hospitality or fast-paced environment preferred
- Advanced knowledge of computer software including Microsoft Office, Outlook, and Micros Station
- Demonstrated working knowledge of property safety and security procedures
- Excellent customer service and sales skills
- Effective communication skills in English
- Energetic and outgoing personality
- Excellent interpersonal and organizational skills
- Ability to follow directions with attention to detail, speed and accuracy
- Team player able to work under minimal supervision
- Ability to multi-task in a fast-paced environment
- Basic financial literacy and arithmetic skills
- Typing speed of 45 wpm with ability to input data and access computer information
- Proficient in Microsoft Office and Opera
- Ability to exercise confidentiality and discretion
Job Duties
- Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies
- Perform all guest contact activities in a cordial, efficient and professional manner
- Ring guest checks, collect cash and process credits and room charges
- Complete liquor requisitions and supply lists
- Know and comply with state liquor laws
- Ensure established pars are maintained
- Perform all side work duties according to side work schedules
- Attend to bar and tables, take orders and deliver in a timely manner
- Bus tables and set in a timely manner
- Perform opening and closing side work according to standards
- Prepare beverages and cocktails according to standards for mixing, portion control and presentation
- Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner
- Ensure the bar, lounge, lobby and event areas are kept clean and tidy
- Be familiar with the computer POS system
- Carry out cashiering functions by closing checks and servicing the guest
- Follow all state liquor laws and assigned training required
- Follow prescribed procedures for serving liquor with care to avoid intoxicated guest issues and report when necessary
- Stock and clean glassware
- Check soda tanks to ensure they are full and secured properly
- Prepare all garnishes
- Prepare juices and syrups
- Change kegs and soda bibs
- Assist in cleaning tables and all lounge areas
- Ensure overall guest satisfaction
- Deliver food to guests
- Know food and drink menus to offer suggestions and upsell
- Quality control all hotel food and beverage items
- Follow hotel handbook protocols
- Perform special projects and other assigned responsibilities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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