Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $9.00
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid holidays
401(k) plan participation
Training and development opportunities
Job Description
Trilogy Lake Norman is a premier resort community located in the attractive Huntersville area near Charlotte, North Carolina. This vibrant and active community offers a unique blend of outdoor amenities, recreational activities, and exceptional hospitality services. At the heart of Trilogy Lake Norman is the Twin Mills Club, a facility thoughtfully designed with the outdoors in mind. The Club features indoor and outdoor pools, The Outfitter—a dedicated space equipped with kayaks, bikes, and other outdoor gear—pickleball and tennis courts, and access to a fleet of boats on nearby Lake Norman. The community also boasts The Foundry, a feature restaurant known... Show More
Job Requirements
- High school diploma preferred
- one year experience bartending, in a resort facility preferred
- must meet the state and federal minimum age requirement for serving alcohol
- current Food Handlers Card and TIPS Certification
- ability to add, subtract, multiply and divide
- must be able to calculate discounts and percentages
- ability to contribute to a productive and friendly work environment by maintaining a positive attitude
- ability to speak effectively and present information to another person and in small group situations with guests and team members
- ability to provide direction to coworkers in a professional and friendly manner
- ability to read and comprehend simple instructions, short correspondence and memorandums
- must be able to pay attention to details and be comfortable working in a fast-paced environment where continuous improvement is expected
- this position requires a flexible schedule to include evenings and weekends
Job Qualifications
- High school diploma preferred
- one year experience bartending, in a resort facility preferred
- must meet the state and federal minimum age requirement for serving alcohol
- current Food Handlers Card and TIPS Certification
- ability to add, subtract, multiply and divide
- must be able to calculate discounts and percentages
- ability to contribute to a productive and friendly work environment by maintaining a positive attitude
- ability to speak effectively and present information to another person and in small group situations with guests and team members
- ability to provide direction to coworkers in a professional and friendly manner
- ability to read and comprehend simple instructions, short correspondence and memorandums
- must be able to pay attention to details and be comfortable working in a fast-paced environment where continuous improvement is expected
- this position requires a flexible schedule to include evenings and weekends
Job Duties
- Create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area and be able to respond to guest questions and speak with enthusiasm about other resort services
- take a proactive approach to ensure a consistent set of superior standards of food service and quality are meeting or exceeding employee and guest expectations
- greet and serve guests in an energetic and friendly fashion
- listen to determine beverage preferences and make drink recommendations
- check identification to assure customers are the legal age to purchase alcohol
- notice and report potential safety issues or customer concerns to a supervisor
- meet with staff at all levels to develop a common vision, discuss current needs, and plan for future Food & Beverage functions
- respond to incoming food and beverage phone calls
- mix drinks and serve wine and beer
- take food and beverage orders from guests and/or waiters and waitresses
- prepare to-go orders
- replenish bar snacks
- handle cash and card transactions, ensure charges are accurate and return correct change to guests
- balance the cash register
- take inventory and order liquors and supplies, while maintaining quality within proper price points and facility budget
- maintain a clean work area
- remove trash, wash all glasses and equipment, and clean the bar area according to quality and safety procedures
- oversee and assist in all Food & Beverage functions
- prepare beverages, supplies, and other bar setups for banquets and other functions
- attend culinary exhibitions and educational seminars to stay current regarding developments in the Food & Beverage industry
- other duties and responsibilities may be assigned
Job Location
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