Bartender - Floor Service - PT

Toledo, OH, USA|

Job Overview

Compensation

Hourly

Range $9.75 - $18.25

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Medical insurance

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

Financial support programs

mental health support

Job Description

PENN Entertainment is a premier leader in the integrated entertainment industry, focused on providing exceptional experiences in sports content, casino gaming, and other related services. With 43 destinations spread across North America, PENN Entertainment has established itself as a top destination for entertainment lovers, combining fast-paced environments with diverse, dynamic workplaces. The company is also a pioneer in the digital space through theScore Bet Sportsbook and Casino, delivering innovative online sports betting and iCasino experiences. Committed to the highest standards, PENN is driven not only by business success but also by values such as diversity, inclusion, sustainability, and community engagement, ensuring a positive impact on every stakeholder, from team members to customers and the planet.

Joining PENN Entertainment means becoming part of a group that truly values fun, talent, and personal growth. The organization invests heavily in the well-being and development of its team members, offering a competitive salary structure that reflects individual skills and experience alongside a comprehensive Total Rewards package. This includes wellness programs that support financial, physical, and mental health, day-one medical coverage, 401(k) matching, and annual performance bonuses. Paid time off policies further encourage work-life balance and reward tenure, creating an environment where careers can grow and flourish.

The role on offer is within the vibrant casino hospitality sector, focusing on providing outstanding beverage service to guests. As a key ambassador of goodwill, you will engage with customers, ensuring they receive prompt, friendly, and professional service in line with established guidelines. Responsibilities include monitoring alcohol consumption, resolving service issues, promoting casino events, and preparing drinks with accuracy and attention to recipe standards. The position requires excellent communication skills, a thorough understanding of cocktail ingredients and preparation techniques, and the ability to work efficiently in a fast-paced, often noisy environment.

Successful candidates will be part of a collaborative team working alongside beverage servers, bartenders, supervisors, and other casino staff. You will be entrusted with operating cash registers, maintaining cleanliness and safety standards, and handling guest transactions with integrity. Physical stamina and mobility are important given the dynamic nature of the work environment, which may include confined spaces, bright lights, and various noise levels. This role offers a unique opportunity to build a career in entertainment hospitality while enjoying the benefits of working for a market leader that promotes professional growth and embraces diversity and sustainability.

Job Requirements

Must be 21 years of age
High school diploma or equivalent
Excellent customer service and communication skills
Count money and change correctly
Knows cocktail ingredients and proper mixing and pouring techniques
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate noise and bright lights
Able to work at a fast pace in often crowded and noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

Must be 21 years of age
High school diploma or equivalent
Excellent customer service and communication skills
Count money and change correctly
Knows cocktail ingredients and proper mixing and pouring techniques
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be physically mobile with reasonable accommodation
Must be able to respond to visual and oral cues
Able to work in constricting areas
Able to tolerate noise and bright lights
Able to work at a fast pace in often crowded and noisy environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Duties

Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
Serving as ambassador of goodwill while working and at customer and public relations functions
Promoting casino events and programs
Providing personalized service and uses guest name
Resolving service problems according to guidelines
Providing fast, friendly, professional beverage service to casino guests and beverage servers
Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required