Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.00 - $16.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
Annual performance bonus
wellness programs
day-one medical coverage
Job Description
PENN Entertainment stands as a premier leader in the integrated entertainment and gaming industry, widely recognized for its expansive portfolio that includes 43 destinations across North America. The company is not only focused on delivering top-tier casino gaming experiences but also offers dynamic sports content and online betting platforms such as theScore Bet Sportsbook and Casino. PENN Entertainment's commitment to excellence is rooted in its dedication to providing an inclusive, sustainable, and enjoyable environment for its community, team members, and customers alike. Recognized for its values that emphasize diversity and sustainability, PENN Entertainment continually strives to innovate and transform the entertainment landscape.
The bartender position at PENN Entertainment offers a unique opportunity to immerse oneself in a fast-paced, engaging work environment that thrives on fun and customer satisfaction. This role is crucial in ensuring guests have memorable experiences by delivering excellent beverage services and maintaining an upbeat atmosphere. The successful candidate will be entrusted with a variety of responsibilities ranging from preparing and serving frozen daiquiris and other beverages to maintaining cleanliness and safety standards within the bar area. PENN Entertainment supports its employees' career growth by providing a comprehensive Total Rewards package inclusive of wellness programs that address financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, and annual performance bonuses enhance the compensation package alongside a salary that is competitively placed based on the individual’s knowledge, skills, and experience. Paid time off that increases with tenure adds further value, making this position not only a job but a pathway to long-term career advancement within a leading entertainment enterprise.
As a bartender at PENN Entertainment, you will be part of a vibrant team contributing to an inviting and spirited environment where guest interaction is key. Alongside expert handling of cocktail preparation and beverage service, the role requires impeccable customer service skills, adherence to responsible serving policies, and the ability to operate POS systems accurately. Maintaining cleanliness, stocking, and preparing the bar area according to strict health and safety protocols form an integral part of daily routines. The candidate will also be involved in promoting casino events and fostering positive guest relationships, occasionally participating in public relations activities, which underscore PENN Entertainment’s dedication to community and customer engagement. This position demands physical mobility, the ability to work in a sometimes crowded and noisy environment, and a professional appearance consistent with company standards. If you thrive in lively, fast-paced settings and are passionate about delivering great service, PENN Entertainment welcomes you to join their team and grow your career in the exciting entertainment sector.
The bartender position at PENN Entertainment offers a unique opportunity to immerse oneself in a fast-paced, engaging work environment that thrives on fun and customer satisfaction. This role is crucial in ensuring guests have memorable experiences by delivering excellent beverage services and maintaining an upbeat atmosphere. The successful candidate will be entrusted with a variety of responsibilities ranging from preparing and serving frozen daiquiris and other beverages to maintaining cleanliness and safety standards within the bar area. PENN Entertainment supports its employees' career growth by providing a comprehensive Total Rewards package inclusive of wellness programs that address financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, and annual performance bonuses enhance the compensation package alongside a salary that is competitively placed based on the individual’s knowledge, skills, and experience. Paid time off that increases with tenure adds further value, making this position not only a job but a pathway to long-term career advancement within a leading entertainment enterprise.
As a bartender at PENN Entertainment, you will be part of a vibrant team contributing to an inviting and spirited environment where guest interaction is key. Alongside expert handling of cocktail preparation and beverage service, the role requires impeccable customer service skills, adherence to responsible serving policies, and the ability to operate POS systems accurately. Maintaining cleanliness, stocking, and preparing the bar area according to strict health and safety protocols form an integral part of daily routines. The candidate will also be involved in promoting casino events and fostering positive guest relationships, occasionally participating in public relations activities, which underscore PENN Entertainment’s dedication to community and customer engagement. This position demands physical mobility, the ability to work in a sometimes crowded and noisy environment, and a professional appearance consistent with company standards. If you thrive in lively, fast-paced settings and are passionate about delivering great service, PENN Entertainment welcomes you to join their team and grow your career in the exciting entertainment sector.
Job Requirements
- Must be at least 21 years of age
- High school diploma or equivalent
- Must successfully complete ServSafe Alcohol training certification course
- Previous bar experience preferred
- Read, write legibly, understand and speak English
- Excellent customer service/communication skills
- Ability to count money and change correctly
- Knowledge of cocktail ingredients and proper mixing and pouring techniques
- Available to work required schedule including nights, weekends, holidays, and overtime
- Meet professional appearance standards as prescribed by company policy
- Physically mobile with reasonable accommodation
- Able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work in fast-paced, often crowded/noisy environments
- Physically able to push, pull, carry and lift up to 25 lbs and perform bending, reaching, stooping, twisting, crouching, kneeling, and balancing
Job Qualifications
- High school diploma or equivalent
- Successful completion of ServSafe Alcohol training certification course
- Previous bar experience preferred
- Excellent customer service and communication skills
- Knowledge of cocktail ingredients and proper mixing and pouring techniques
- Ability to count money and change correctly
- Ability to work well with others
- Professional appearance
- Ability to work at a fast pace
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Complete all required duties upon the opening and closing of the bar
- Provide courteous service of frozen daiquiris and beverages, including offering samples and suggestive selling
- Stock and maintain the bar area in a clean and orderly fashion
- Clean, sanitize and lubricate daiquiri freezers according to schedule and instructions
- Greet guests in a friendly manner to create an upbeat environment
- Take drink orders and serve promptly while checking ID's and following Responsible Serving guidelines
- Make drinks accurately according to recipes, including batch production and proper garnishing
- Slice and pit fruit as required
- Prepare and deliver guest food orders as needed
- Monitor guest alcohol consumption and intervene as necessary
- Serve as an ambassador of goodwill during work and public relations functions
- Promote casino events and programs
- Provide personalized service using guest names
- Resolve service problems according to guidelines
- Operate and maintain equipment and utensils following safety procedures
- Operate cash register/POS systems accurately and maintain financial integrity
- Work collaboratively with colleagues including servers, bartenders, barbacks, and supervisors
- Maintain a clean and stocked workstation meeting health and safety standards
- Maintain cleanliness of restaurant, bar, and guest areas
- Perform any additional duties assigned by supervisor or management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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