Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
wellness programs
Paid Time Off
Job Description
PENN Entertainment is a leading operator in the dynamic gaming and entertainment industry, known for delivering exceptional guest experiences across a variety of properties and entertainment venues. The company prides itself on cultivating a vibrant workplace culture built on the enthusiasm and dedication of a diverse and talented team. At PENN Entertainment, team members are welcomed into an environment that is fast-paced, engaging, and centered around creating enjoyable and memorable moments for guests. The company is committed to fostering career growth and offers robust support to help employees develop and expand their professional capabilities. Employees at PENN benefit from a... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Excellent customer service/communication skills
- Count money and change correctly
- Knows cocktail ingredients and proper mixing and pouring techniques
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded/noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs
- Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke
Job Qualifications
- High school diploma or equivalent
- Excellent customer service/communication skills
- Knowledge of cocktail ingredients and proper mixing and pouring techniques
- Able to work in a fast-paced, often crowded/noisy environment
- Ability to respond to visual and oral cues
- Ability to maintain professional appearance standards
- Physically mobile with reasonable accommodations
Job Duties
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
- Serving as ambassador of goodwill while working and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and uses guest name
- Resolving service problems according to guidelines
- Providing fast, friendly, professional beverage service to casino guests and beverage servers
- Preparing and pouring drink orders with proper portions and ingredients according to recipe
- Operating and maintaining all equipment and utensils as required
- Operating a cash register/POS System, ringing proper amount into the register and giving the guest or server correct change
- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Maintaining a clean and stocked workstation in accordance with established health and safety guidelines
Job Location
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