Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $8.00 - $16.00
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Benefits

Health Insurance
401K Matching
Paid Time Off
Annual performance bonus
wellness programs
day-one medical coverage

Job Description

PENN Entertainment is a renowned leader in the integrated entertainment, sports content, and casino gaming industry, with a presence spanning 43 destinations across North America. The company also offers online sports betting and iCasino platforms through ESPN BET and theScore Bet Sportsbook and Casino. PENN Entertainment prides itself not only on being a top provider of fun and engaging experiences but also on its commitment to core values such as diversity, sustainability, and community support. These values extend to their team members, vendors, and the environment, fostering a culture of inclusivity and responsibility.

At PENN Entertainment, the workplace is fast-pa... Show More

Job Requirements

  • Must be 21 years of age
  • must obtain and maintain valid state and parish serving permits
  • read, write legibly, understand and speak English
  • excellent customer service/communication skills
  • count money and change correctly
  • knows cocktail ingredients and proper mixing and pouring techniques
  • available to work required schedule which may include nights, weekends, holidays and overtime as needed
  • must meet professional appearance standards as prescribed by company policy
  • must be able to respond to visual and oral cues
  • able to work in constricting areas
  • able to tolerate second-hand smoke, noise, bright lights
  • able to work at a fast pace in often crowded/noisy environment
  • physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Job Qualifications

  • Must be 21 years of age
  • must obtain and maintain valid state and parish serving permits
  • excellent customer service/communication skills
  • knows cocktail ingredients and proper mixing and pouring techniques
  • count money and change correctly
  • able to work a required schedule including nights, weekends, holidays and overtime as needed
  • must meet professional appearance standards as prescribed by company policy
  • able to respond to visual and oral cues
  • physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs and perform various physical activities
  • able to work in constricting areas and tolerate second-hand smoke, noise, and bright lights

Job Duties

  • Monitors guest consumption of alcohol and intervenes as needed according to guidelines
  • serves as ambassador of goodwill while working and at customer and public relations functions
  • promotes casino events and programs
  • provides personalized service and uses guest name
  • resolves service problems according to guidelines
  • provides fast, friendly, professional beverage service to casino guests and beverage servers
  • prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
  • slices and pits fruit as required
  • operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
  • operates a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
  • accounts for all cash, charge and complimentary sales according to established procedure
  • maintains integrity of all financial controls and responsibilities
  • works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
  • maintains a clean and stocked workstation in accordance with established health and safety guidelines

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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