Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Exclusive credit union benefits
partner perks
sick time in eligible states
Health insurance for full-time team members
Job Description
Xperience Restaurant Group (XRG) is a leading hospitality company renowned for its dedication to delivering exceptional dining experiences. Founded on a passion for hospitality and a commitment to excellence, XRG has set a high standard in the restaurant industry by fostering a culture that values every team member, encouraging growth, and celebrating the art of service. Recognized as a Certified Top Workplace for five consecutive years, XRG offers employees a supportive and enriching environment, where their efforts are not only acknowledged but rewarded with competitive pay, flexible scheduling, and abundant career advancement opportunities. XRG operates multiple restaurants and venues that... Show More
Job Requirements
- High school diploma preferred
- proof of eligibility to work in the United States
- valid driver's license
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two (2) years related experience
- experience with POS systems
- strong beer and spirits knowledge
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Qualifications
- High school diploma preferred
- proof of eligibility to work in the United States
- valid driver's license
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two (2) years related experience
- experience with POS systems
- strong beer and spirits knowledge
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- recognize and cultivate regular guests and repeat business
- take and enter orders into POS system promptly and accurately
- ensure all the food and drinks are served promptly and according to specifications
- ensure that all the necessary stock is being replenished during the shift
- move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- accurately check guest identification to verify age of 21+ before serving
- provide service food servers in a timely manner
- follow given precise drink recipes when dispensing drinks
- organize and prioritize service
- respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- comply with all safety and health department procedures and all state and federal liquor laws
- maintain company safety and sanitation standards
- prepare guest checks through POS terminal functions and process guest payments by cash, credit card, venue comps and all other tender types
- collect required signatures from guest and promptly close guest checks
- ensure accurate accounting of all bar monies and independent banking procedures
- ensure complete and proper check out procedures
- clean all spills immediately and place all trash in proper receptacles
- inform management of any complaint, comments or incident
- ensure nightly/weekly and opening/running/closing duties are completed
- record and report any equipment failure and/or safety hazards to management immediately
- ensure proper rotation of all liquor, beer, wine and consumable items
- keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift
- monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager's attention
- refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner
- assist and/or complete additional tasks as assigned
Job Location
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