Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Day Shifts
Benefits
Paid Time Off
Sick Time
401(k) Plan
company match
Tips
professional development training
Employee Discounts
Job Description
Terranea Resort is a premier coastal luxury resort located in Rancho Palos Verdes, California. Known for its breathtaking ocean views, world-class amenities, and exceptional service, the resort combines the natural beauty of its surroundings with sophisticated accommodations, diverse dining options, and a variety of recreational activities. Terranea is dedicated to creating memorable experiences for its guests by offering a blend of relaxation, adventure, and culinary excellence. The resort prides itself on maintaining high standards of hospitality and service in an environment that celebrates the unique character of the California coast.\n\nThe role of Bartender at Terranea Resort is an exciting opportunity... Show More
Job Requirements
- High school diploma or GED
- RBS certification or ability to become certified within 30 days
- Food Handlers card current or ability to obtain within 30 days
- Previous bartending experience preferred
- Ability to stand or walk for long periods
- Effective communication skills
- Knowledge of classic cocktails, wines, spirits and beers
- Ability to handle physical requirements including lifting up to 25 pounds
- Ability to work in stressful environments
- Ability to adhere to grooming and dress standards
- Ability to interact courteously with guests and coworkers
- Ability to follow safety and alcohol service policies
- Ability to maintain clean and organized work areas
Job Qualifications
- High School Diploma or GED
- Some college experience or degree preferred
- Must be RBS certified or become certified within 30 days of hire
- Must have a current Food Handlers card or become certified within 30 days of hire
- Previous bartending experience in a professional setting preferred
- Knowledge of classic cocktails, wines, spirits and beers
- Strong communication skills
- Ability to implement and uphold service standards
- Ability to prioritize and organize work assignments
- Ability to interact well with associates and guests
- Ability to work well in stressful, high-pressure situations
- Ability to speak, comprehend, read and write English
- Ability to work under variable temperature conditions
- Energetic, enthusiastic and motivated
Job Duties
- Prepare all alcoholic or non-alcoholic beverages for guests
- Assess bar customer needs and preferences and make personalized recommendations
- Stock and maintain bar area to resort and health department standards
- Provide an exceptional and memorable guest experience
- Participate in ongoing training for professional development
- Serve food courses and alcoholic beverages to guests sitting at the bar
- Set up bar and bar area according to resort standards
- Cut fruit and prepare garnishes as set by resort standards for service
- Consistently keep the bar area organized and clean
- Know all specialty cocktail ingredients and garnishes
- Follow pouring procedures appropriately with accurate measurements
- Notify Supervisors immediately of any product shortages or out-of-stock items
- Have working knowledge of draft beer systems and how to properly change a keg
- Answer questions on menu selections and drinks to servers and guests
- Communicate with the kitchen regarding menu questions, wait times, recooking orders, and product availability
- Record all transactions in MICROS system accurately at time of order
- Check in with guests to ensure satisfaction with each food course and/or beverage
- Maintain cleanliness of work areas, china, glass, etc. throughout the day
- Complete closing duties including restocking items to par levels and turning off lights
- Present accurate checks to guests and process payments
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge all guests according to resort standards
- Anticipate and address guest service needs
- Speak clearly and professionally
- Develop and maintain positive working relationships with others and support team goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance
- Thank guests with genuine appreciation
- Perform other reasonable job duties as requested
- Assist Supervisors with inventory
- Notify manager or supervisor in a timely manner about suspicious ID cards or intoxicated guests
- Proper cash handling of banks
- Timely transfer of checks for guests moved to a different section
- Adhere to departmental policies and procedures
- Effectively communicate with peers, management, and front of house employees
- Practice effective listening
- Maintain cleanliness of immediate work area and general property
- Subscribe to resort's grooming, dress, and uniform standards
- Be courteous to all guests and coworkers
- Maintain behavior consistent with sexual harassment and hostile work environment policies
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes at their respective outlet
- Adhere to departmental and resort policies and procedures
- Be familiar with all hotel services, features, and local attractions to respond accurately to guest inquiries
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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