
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
Paid Time Off
Sick Time
401(k) plan with Company Match
Tips
Part-time employment
Job Description
Terranea Resort, a renowned luxury coastal resort located in California, offers an exceptional hospitality experience that blends the beauty of nature with impeccable guest services. Known for its stunning ocean views, world-class amenities, and dedication to superior guest satisfaction, Terranea Resort is a premier destination for travelers seeking relaxation and adventure in an elegant setting. With a commitment to excellence, this resort employs a team of dedicated professionals who contribute to creating memorable experiences for all guests who visit. As a part-time employer in the hospitality sector, Terranea Resort provides not only a dynamic and rewarding work environment but also... Show More
Job Requirements
- High school diploma or GED
- some college experience or degree preferred
- must be RBS certified or become certified within 30 days of hire
- must have a current Food Handlers card or become certified within 30 days of hire
- previous bartending experience in a professional setting preferred
Job Qualifications
- Energetic, enthusiastic and motivated individual
- able to speak, comprehend, read, and write English
- strong communication skills
- ability to implement and uphold service standards
- ability to prioritize and organize work assignments
- ability to interact with all associates and guests
- ability to work well in stressful, high-pressure situations
- able to stand or walk for long periods
- knowledge of classic cocktails, wines, spirits and beers
- ability to work under variable temperature conditions
Job Duties
- Preparing all alcoholic or non-alcoholic beverages for guests
- assessing bar customer needs and preferences and making personalized recommendations
- stocking and maintaining the bar area to resort and health department standards
- providing an exceptional and memorable guest experience
- serving food courses and alcoholic beverages to guests sitting at the bar
- setting up bar and bar area according to resort standards
- cutting fruit and preparing garnishes as set by resort standards for service
- consistently keeping the bar area organized and clean
- knowing all specialty cocktail ingredients and garnishes
- participating in updated training for bar and menu items
- following pouring procedures accurately using a jigger
- notifying supervisors immediately of product shortages or out-of-stock items
- having working knowledge of draft beer systems and keg changes
- answering questions on menu selections and drinks to servers and guests
- communicating with kitchen regarding menu questions, wait times, recooking orders, and product availability
- recording all transactions in MICROS system at time of order accurately
- checking in with guests to ensure satisfaction with food courses and beverages
- maintaining cleanliness of work areas, china, and glassware
- completing closing duties including restocking items, turning off lights
- presenting physical and accurate checks to guests and processing payments
- ensuring clean and professional uniform and personal appearance
- welcoming and acknowledging all guests according to resort standards
- anticipating and addressing guests’ service needs
- speaking clearly and professionally
- developing and maintaining positive working relationships with team
- ensuring adherence to quality expectations and standards
- moving and handling objects up to 25 pounds
- thanking guests with genuine appreciation
- performing other reasonable job duties as requested by supervisors
- assisting supervisors with inventory
- notifying management of suspicious IDs or intoxicated guests
- proper cash handling of banks
- timely transfer of checks for guests moving sections
- adhering to departmental policies and procedures
- effective communication with peers, management, line and front of house employees
- practicing effective listening
- being responsible for cleanliness of work area and general property
- subscribing to grooming, dress, and uniform standards
- maintaining courteous behavior
- compliance with sexual harassment and hostile work environment policies
- maintaining knowledge of liquor brands, beers, non-alcoholic selections, correct glassware and garnishes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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