Bartender-Banquets- On Call ( Harrah's Ak-Chin Casino)

Maricopa, AZ, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

meal discounts

Job Description

Harrah's is a renowned casino and entertainment destination known for its vibrant atmosphere, exceptional service, and commitment to customer satisfaction. As a leading player in the hospitality and gaming industry, Harrah's emphasizes delivering memorable experiences through excellence and professionalism. The establishment boasts a wide range of amenities including bars, restaurants, gaming floors, and event spaces, staffed by dedicated employees who contribute to a welcoming environment for guests from all walks of life. Employees at Harrah's are valued for their teamwork, responsiveness, and ability to uphold the brand's high standards of service and safety.

The role of a Bartender at Harrah's is pivotal in enhancing the guest experience by providing friendly, attentive service and expertly crafted beverages. This position is responsible for preparing and pouring drinks in compliance with state liquor laws and company policies, ensuring a safe environment while maintaining a lively yet controlled atmosphere. The Bartender must possess strong customer service skills to engage with patrons warmly, manage the bar efficiently, and handle transactions accurately using a cash register. Physical stamina is essential as the job requires handling various bar equipment, lifting supplies, and enduring fast-paced, sometimes noisy and smoky environments. Flexibility with schedules, including swing and graveyard shifts, is expected to meet business demands.

Ideal candidates for this role will have at least a high school diploma or GED, though bartending certification is preferred. The ability to communicate effectively in English, present a well-groomed appearance, and exhibit a team-player attitude are critical for success. This position also focuses on resourcefulness in managing bar stock to minimize costs while keeping the area organized and fully stocked. Harrah's fosters a culture of responsibility and encourages bartenders to adhere to consumption monitoring guidelines to ensure guest safety. By joining Harrah's as a Bartender, individuals become part of a dynamic team dedicated to delivering quality service in a renowned hospitality setting, offering opportunities for growth and professional development within the industry. Employment is typically full-time, with competitive compensation aligned to industry standards and job responsibilities.

Job Requirements

High school diploma or GED preferred
Must be at least 18 years of age
Bartending certification preferred
Must be able to maneuver inside assigned bar area in the casino
Must be able to lift up to 50 pounds
Must be able to use hand motions when preparing and pouring all types of drinks for customers and servers
Must be able to use hand motion when cleaning and wiping bar areas
Must be able to bend, pull, and carry bar stock to and from refrigerators and cabinets
Must be able to reach across the width of the bar to serve guests
Must be able to complete required paperwork for cash transactions
Must be able to operate the following equipment including, but not limited to: cash register, juice guns, cutting boards, liquor guns, soda guns, ice machines, shot glasses, mixers, pour equipment, knives, coffee machines, frozen drink machines, ice tea machines and other necessary equipment
Must be able to tolerate areas containing secondary smoke
Must be able to work at a fast pace and in stressful situations
Must be able to respond to visual and aural cues
Must be able to tolerate areas containing loud noise
Must be able to tolerate working outside in very hot temperatures including but not limited to working the pool area

Job Qualifications

Knowledge of operating cash register and bar equipment is required
Must have excellent customer service and communication skills
Must be able to get along with co-workers and work as a team
Must be able to read, write, speak and understand English
Must present a well-groomed appearance
Must have speed and accuracy in order to maintain maximum efficiency
Must have a sense of urgency and react to changing business demands
Must be flexible with schedule based on business demands and coverage including but not limited to working swing shift hours or grave shift hours

Job Duties

Serves alcoholic beverages within department and state liquor law guidelines
Prepares ordered drinks with proper portions and ingredients in accordance to company policies
Operates a cash register, ringing the proper amount into the register and giving the guest or server the correct change following all company policies
Maintains a respectful control over guests at all times
Monitors guests consumption of alcoholic beverages and intervenes as necessary following C.A.R.E. guidelines
Maintains a clean, organized and fully stocked area in accordance to company policies
Acts as a role model to other employees and presents oneself as a credit to Harrah's
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies