Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
Career advancement opportunities
employee recognition programs
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the hospitality industry. Operating as the dominant player in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is expanding rapidly across Europe, Latin America, and the Caribbean. The company manages a global portfolio of properties with an aggregate asset value exceeding 20 billion dollars and generates over 5 billion dollars in cumulative revenues. Highgate provides expert guidance through all aspects of the hospitality property lifecycle, including planning, development, recapitalization, and disposition. Its ability to develop... Show More
Job Requirements
- High school diploma or equivalent
- Experience in hotel or related field preferred
- Ability to work flexible and long hours
- Physical ability to lift up to 50 pounds occasionally
- Ability to stand for entire shifts
- Strong communication skills both verbal and written
- Ability to multitask and prioritize
- Service-oriented and courteous demeanor
- Commitment to attending training and meetings
- Maintain professional appearance and grooming
- Compliance with company policies and safety standards
- Problem-solving capability
- Ability to maintain confidentiality
- Willingness to cross-train
- Ability to show initiative
- Availability to perform additional duties as assigned
Job Qualifications
- High school diploma or equivalent preferred
- Experience in hotel or related field preferred
- Flexibility to work long hours
- Ability to exert medium physical effort, including lifting up to 50 pounds occasionally
- Ability to stand for entire shifts
- Effective verbal and written communication skills
- Ability to listen, understand, and clarify concerns
- Strong multitasking and prioritization skills
- Attentive, friendly, courteous, and service-oriented attitude
- Ability to attend required meetings and trainings
- Maintain high standards of personal grooming and appearance
- Comply with hotel standards and regulations
- Problem-solving skills
- Ability to handle complex information and tasks
- Willingness to cross-train in other hotel areas
- Maintain confidentiality of information
- Show initiative in anticipating guest and operational needs
Job Duties
- Maintain a warm and friendly demeanor at all times
- Be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees
- Set up the bar according to hotel standards and ensure prompt, efficient guest service
- Prepare beverages and cocktails according to hotel mixing and presentation standards
- Serve guests with all beverage requirements in a friendly, courteous, and professional manner
- Break down the bar after functions, storing liquor, supplies, and equipment properly
- Follow all state liquor laws
- Know hotel services and facilities
- Abide by all hotel policies and safety rules
- Serve liquor responsibly to avoid issues with intoxicated guests
- Respond to guest problems, complaints, and accidents
- Be familiar with fire exit locations and fire extinguisher operation
- Keep the bar and service areas clean and tidy during service
- Ensure overall guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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