Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
Flexible Schedule
Paid Time Off

Job Description

Dave & Buster's is a unique entertainment destination combining dining and gaming to provide a memorable experience for guests of all ages. Established as a leader in the hospitality and entertainment industry, Dave & Buster's offers a vibrant and dynamic atmosphere where guests can enjoy a mix of high-quality food, drinks, and a wide variety of interactive games. This company is dedicated to creating an environment filled with fun, excitement, and celebration, making every visit a special occasion. Known for their excellent customer service and innovative game offerings, Dave & Buster's stands out as a preferred place for hosting parties,... Show More

Job Requirements

  • work days, nights, and/or weekends as required
  • work in environments with both hot and cold temperatures such as freezers and around cooking equipment
  • work in noisy, fast-paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift
  • reach, bend, stoop, mop, sweep and wipe frequently

Job Qualifications

  • must be at least 18 years of age
  • must be able to read and communicate in English
  • restaurant and/or bar experience preferred but not required
  • must be skilled in effectively communicating with guests to generate enthusiasm about the D&B experience
  • must be friendly and able to smile frequently
  • must be dressed in proper dress code, looking neat, clean and professional at all times
  • ability to work in noisy, fast-paced environment with distracting conditions

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • create a warm, fun atmosphere for guests and team members
  • adhere to company's sanitation procedures
  • maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
  • follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • assess guest demeanor and identify when behavior should be called to the attention of a manager
  • follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
  • keep station clean, set up and take down station tables appropriately
  • greet newly seated guests in a friendly and timely manner
  • accurately take guests' food and drink orders
  • maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
  • enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
  • be responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
  • demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
  • ensure food is properly garnished and delivers trays to designated bar areas, as well as other sections in the restaurant as needed
  • work quickly and efficiently adhering to "Full hands in, Full hands out" philosophy
  • participate in all incentives and contests, driving sales and promoting the brand
  • complete bar inventories and daily requisition sheets as requested and required
  • complete opening/closing duties in a timely manner
  • assist in party set up and breakdown
  • assist other team members as needed or as business dictates
  • buss and reset tables as needed
  • ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
  • maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • listen to hear guests' orders and needs, and communicate with guests verbally and with other team members verbally via Micros system
  • be friendly and able to smile frequently

Job Qualifications

Experience

No experience required

Job Location

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