Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.00 - $35.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Paid Time Off
Paid holidays
Employee Discounts

Job Description

Encore Boston Harbor is a premier luxury resort and casino located in Everett, Massachusetts, offering an exceptional blend of gaming, world-class dining, and entertainment. As a leading establishment in the Greater Boston area, Encore Boston Harbor is renowned for its opulent design and impressive array of amenities that cater to both leisure and business travelers. The resort opened its doors with the goal of providing an unparalleled experience featuring top-tier services and a wide range of culinary offerings across multiple restaurants and lounges.

Seamark Seafood & Cocktails, a distinguished restaurant within the Encore Boston Harbor, debuted in ... Show More

Job Requirements

  • Ability to work evenings, weekends, and holidays as needed
  • ability to move throughout the business (standing, walking, kneeling, bending) for extended periods
  • ability to make repeating movements of the arms, hands, and wrists
  • manual dexterity, hand-eye coordination, and ability to work with hands above shoulders
  • ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds/25 kilograms
  • ability to turn or twist body parts in a circular motion
  • ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environments
  • adherence to all company policies and procedures
  • commitment to maintaining a professional and safe work environment

Job Qualifications

  • Four or more years working as a bartender in a high volume fine dining restaurant
  • ability to perform numerical operations using basic counting, adding, subtracting, multiplying, or dividing
  • ability to effectively deal with internal and external customers and staff with patience, tact, and diplomacy
  • excellent communication and interpersonal skills
  • knowledge of food safety, sanitation, and alcohol service laws
  • ability to prepare a wide range of cocktails to recipe standards
  • physical stamina to work extended periods on foot
  • strong customer service orientation
  • ability to work collaboratively in a team environment

Job Duties

  • Reconcile transactions at the end of each shift, cash out, and maintain a balanced bank
  • be thoroughly familiar with all menu cocktails and wine list to assist guests and answer questions accurately
  • complete bar requisitions
  • ensure lounge/bar area is always clean and in order including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and decor
  • stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies
  • clean and stock glassware
  • cut and stock garnishes
  • ensure sequence of service is followed for all guests
  • greet guests, take beverage orders, and suggestive sell
  • prepare drinks to recipe standard
  • serve beverages including coffee, tea, cocktails, and wine
  • accommodate guests' special requests whenever possible
  • maintain tables by clearing finished plates, glassware, silverware, trash, and other items
  • perform last call
  • clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers
  • set up and empty trash and recycling
  • follow all food safety, sanitation, and alcohol service laws and regulations
  • ensure a healthy and safe work environment for co-workers and guests
  • resolve guest complaints using property procedures
  • participate in pre-shift meetings on each shift
  • always smile and offer a warm greeting to all
  • know, understand, and practice the mission, values, mottos, culture, and spirit that make Carver Road Hospitality unique
  • perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations
  • communicate with supervisors and managers to ensure that assigned duties are completed to standard
  • present a professional image to employees, guests, clients, owners, and investors
  • review and develop guest history records to enhance personalized service for repeat guests
  • maintain confidentiality of guest, employee, and company information

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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