Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
team environment
Job Description
Eastern Sports Management is a premier sports and entertainment company dedicated to providing exceptional experiences at various venues, including sports arenas, entertainment centers, and performance facilities. Known for their innovative approach to event management and venue operations, Eastern Sports Management prides itself on delivering high-quality service and creating memorable moments for guests. Their focus on professionalism, guest satisfaction, and creating engaging environments makes them a sought-after employer in the hospitality and entertainment industry.
The Titan Sports & Performance Center in Tulsa, Oklahoma, is one of their flagship venues, specializing in sports training and performance enhancement. This facility offers ... Show More
The Titan Sports & Performance Center in Tulsa, Oklahoma, is one of their flagship venues, specializing in sports training and performance enhancement. This facility offers ... Show More
Job Requirements
- Must have 6 months of bartending experience
- Must be at least 21 years of age
- Must have Alcohol Certification ABLE license
- Must be able to work days, nights, and/or weekends as necessary
- Must be friendly and able to smile frequently
- Must be skilled in effectively communicating with guests to generate enthusiasm about Titan experience
- Must be able to read and communicate in English
- Must be able to work in a noisy, fast-paced environment with distracting conditions
- Must be able to work on a team
- Must demonstrate ability to operate POS, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
- Must be able to read and write handwritten notes
Job Qualifications
- Have at least 6 months of bartending experience
- Be at least 21 years of age
- Hold Alcohol Certification ABLE license
- Be able to work flexible shifts including days, nights, and weekends
- Possess strong communication and interpersonal skills
- Be able to read, write, and communicate effectively in English
- Demonstrate proficiency in operating POS and handling financial transactions accurately
- Ability to work effectively in a team and fast-paced environment
- Maintain a neat, professional appearance and follow sanitation procedures
Job Duties
- Deliver an unparalleled guest experience through the best combination of food and alcoholic beverages
- Create a warm, fun atmosphere for guests and team members
- Greet guests in a friendly and timely manner
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Accurately take guest food and drink orders
- Ensure food is properly garnished and deliver trays to designated bar areas and other sections as needed
- Buss and reset tables as needed
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs promptly
- Follow alcohol awareness procedures for preventing intoxication
- Monitor patron intoxication levels and respond appropriately
- Identify belligerent customers and work with management to maintain a safe environment by de-escalating highly emotional situations
- Keep immediate supervisor informed of problems or unusual matters of significance
- Follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- Enter orders into POS quickly and in proper sequence using appropriate modifications and charges
- Responsible for all sales on POS
- Maintain responsibility for personal bank and ensure accuracy of all financial transactions
- Complete station side work at the beginning and end of shifts
- Complete opening and closing duties in a timely manner
- Assist in party setup and breakdown
- Assist other team members as needed or as business levels dictate
- Maintain a favorable working relationship with all company team members to foster a cooperative and harmonious working climate
- Adhere to dress code requirements presenting a neat, clean, professional appearance
- Adhere to the company's sanitation procedures
- Keep the station clean, set up, and take down station appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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