Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $18.00
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Benefits

flexible schedules
Paid Time Off
Access to Team Member Relief Program
Employee Assistance Program providing mental health, legal and financial counseling
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
50% dining and carryout discounts
40% retail wine discounts
20% retail and private events discounts
monthly complimentary wine tasting for two
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
telemedicine
Wellness Program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts for health and dependent care
Highly competitive pay
team member incentives and rewards
pay access before payday

Job Description

Cooper's Hawk Winery & Restaurants is a distinguished hospitality establishment that brings the refined experience of Napa Valley to communities across America. Established with the vision of combining an elegant tasting room with a polished casual restaurant and a scratch kitchen, Cooper's Hawk is committed to delivering an exceptional blend of food, wine, and service that creates a unique and memorable experience for every guest. The winery has earned numerous awards for its wines and proudly serves as the Official Wines of the Screen Actors Guild® Awards. This reputation underlines Cooper's Hawk's dedication to quality and innovation in the wine... Show More

Job Requirements

  • Must represent Cooper's Hawk values
  • must be at least 21 years of age
  • minimum of 6 months bartending experience required
  • experience in a full-service, upscale casual restaurant or equivalent preferred
  • comfortable educating guests on Wine Club membership program
  • excellent interpersonal skills
  • ability to work in a team-based environment
  • hospitality-focused with passion for guest service, wine, beer and spirits
  • experience with POS systems
  • clear communication skills
  • ability to multi-task in fast-paced environment
  • ability to stand and walk up to 10 hours per shift
  • ability to lift and carry up to 40 pounds
  • must be able to read, write and understand English
  • ability to perform essential functions with reasonable accommodation
  • ability to work flexible schedules including weekends and some holidays

Job Qualifications

  • Must represent Cooper's Hawk values
  • must be at least 21 years of age
  • a minimum of 6 months of bartending experience required
  • experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
  • must be comfortable actively educating guests on the Wine Club membership program and inviting them to join
  • excellent interpersonal skills
  • an individual who thrives in a team-based environment
  • a hospitality-focused individual with a passion for guest service, wine, beer and spirits
  • experience using POS systems
  • ability to communicate clearly with guests, managers and team members
  • ability to multi-task in a fast-paced environment
  • ability to stand and walk up to 10 hours per shift
  • ability to lift and carry up to 40 pounds
  • must be able to read, write and understand English
  • ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation
  • ability to work flexible shifts and schedules, inclusive of weekends and some holidays

Job Duties

  • Greet all guests with hospitality
  • engage and answer questions about food, wine, and facilities in a friendly, helpful manner
  • maintain full knowledge of Cooper's Hawk food, drink and wine menus
  • actively educate guests on the Cooper's Hawk Wine Club
  • invite them to participate in the club to expand our membership base
  • actively communicate with servers and service assistants to ensure delivering a memorable guest experience
  • prepare all beverages according to Cooper's Hawk's recipes, using proper measuring tools
  • serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
  • consistently increase knowledge of food and wine, and all other Cooper's Hawk products and services
  • maintain awareness and basic knowledge of retail area functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting
  • maintain a safe, sanitary, organized, and stocked work area
  • wash and sterilize glassware and prepare garnishes for drinks
  • complete necessary side work during non-busy hours
  • handle cash and utilize the POS system according to company standards
  • follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
  • remain behind the bar during the shift unless replaced by a manager
  • perform other duties as assigned

Job Location

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