Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Free games
flexible schedules
Opportunities for advancement
Job Description
Dave & Buster's is a well-known entertainment and dining venue that offers a unique blend of food, drinks, and interactive games, creating an ideal environment for guests to celebrate and enjoy all-out fun. As a popular restaurant and entertainment complex, Dave & Buster's stands out by providing an engaging atmosphere where no two days are the same. The company values a dynamic and flexible work environment, making it suitable for individuals balancing school, other jobs, or personal commitments. With a reputation for excellent customer service and exciting entertainment options, Dave & Buster's has built a loyal customer base eager to... Show More
Job Requirements
- Must be at least 18 years of age
- Work days, nights, and/or weekends as required
- Ability to work in environments with both hot and cold temperatures
- Ability to work in noisy, fast paced environment with distracting conditions
- Ability to read and write handwritten notes
- Ability to lift and carry up to 30 pounds
- Ability to move about the facility and stand for long periods of time
- Ability to walk or stand 100% of shift
- Ability to reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- Minimum age of 18 years
- Ability to read and communicate in English
- Ability to operate Micros point of sale system
- Restaurant and/or bar experience preferred but not required
- Strong communication skills
- Ability to work in a fast-paced, noisy environment
- Friendly and positive attitude
- Ability to follow sanitation and alcohol awareness procedures
- Ability to handle cash and credit transactions accurately
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- Keep station clean, set up and take down station tables appropriately
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests food and drink orders
- Maintain a thorough understanding of all menu items and be able to answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of their shift
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- Ensure food is properly garnished and deliver trays to the designated bar areas as well as other sections in the restaurant as needed
- Work quickly and efficiently adhering to 'Full hands in, Full hands out' philosophy
- Participate in all incentives and contests, driving sales and promoting the brand
- Complete bar inventories and daily requisition sheets as requested and required
- Complete opening/closing duties in a timely manner
- Assist in party set up and breakdown
- Assist other team members as needed or as business dictates
- Buss and reset tables as needed
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to guest needs promptly
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate
- Listen to hear guests orders and needs, and communicate with guests verbally and with other team members verbally via Micros system
- Be friendly and able to smile frequently
- Demonstrate restaurant and/or bar experience preferred but not required
- Communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
- Read and communicate in English
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Work in noisy, fast paced environment with distracting conditions
- Be at least 18 years of age
Job Location
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