Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $20.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a unique and vibrant entertainment company combining dining and gaming experiences. Unlike traditional venues, Dave & Buster's offers a dynamic environment where no two days are the same. This exciting atmosphere caters to guests looking for a fun-filled experience that includes a diverse menu of food and drinks alongside an extensive array of games. With a reputation for offering exceptional customer service and a welcoming community spirit, Dave & Buster's continues to attract a loyal and diverse clientèle across its multiple locations. The company stands out for its commitment to creating enjoyable moments for guests of... Show More
Job Requirements
- must be at least 18 years of age
- ability to work days, nights, and/or weekends as required
- ability to work in environments with hot and cold temperatures such as freezers and around cooking equipment
- ability to work in noisy, fast paced environment with distracting conditions
- ability to read and write handwritten notes
- ability to lift and carry up to 30 pounds
- ability to move about facility and stand for long periods of time
- ability to walk or stand 100% of shift
- ability to reach, bend, stoop, mop, sweep and wipe frequently
- ability to maintain proper dress code and professional appearance
- ability to communicate effectively with guests and team members
- willingness to maintain a cooperative and harmonious working environment
Job Qualifications
- must be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- must be able to read and communicate in English
- restaurant and/or bar experience preferred, but not required
- must be at least 18 years of age
- ability to operate Micros point-of-sale system
- ability to work in a fast-paced and noisy environment
- friendly and positive attitude with a professional appearance
- ability to handle cash and credit card transactions accurately
- knowledge of alcohol awareness procedures
- ability to work flexible hours including days, nights, and weekends
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company's sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests' food and drink orders
- maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift
- ensure food is properly garnished and deliver trays to the designated bar areas and other sections in the restaurant as needed
- work quickly and efficiently adhering to 'Full hands in, Full hands out' philosophy
- participate in all incentives and contests, driving sales and promoting the brand
- complete bar inventories and daily requisition sheets as requested and required
- complete opening/closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed or as business dictates
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, prebussing as necessary, and responding to guest needs in a timely manner
- maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- listen to hear guests' orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
- must be friendly and able to smile frequently
- restaurant and/or bar experience preferred, but not required
- must be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
- must be able to read and communicate in English
- dressed in proper dress code requirements, looking neat, clean and professional at all times
- work in noisy, fast paced environment with distracting conditions
- must be at least 18 years of age
Job Location
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