Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Benefits
50% dining and carryout discounts
40% retail wine discounts
20% retail and private events discounts
monthly complimentary wine tasting for two
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
Telemedicine and wellness program
Company Matching 401(k) Retirement Savings Plan
flexible savings accounts for health and dependent care
Highly competitive pay
team member incentives and rewards
pay access before payday
flexible schedules
Paid Time Off
Access to Team Member Relief Program
Employee Assistance Program providing mental health, legal and financial counseling
Employee Referral Bonus Program
Wine and Culinary Education
Career Growth Flight Plan
Milestones Recognition Program
Job Description
Cooper's Hawk Winery & Restaurants is a distinguished brand known for bringing the refined elegance of the Napa Valley wine country experience to communities across America. This upscale restaurant and winery combines a unique polished casual dining experience with a sophisticated tasting room and a scratch kitchen. The brand prides itself on award-winning wines, which have garnered numerous accolades, including being the Official Wines of the Screen Actors Guild® Awards. At Cooper's Hawk, food and wine are celebrated as powerful elements that foster a sense of community and connection among guests. With the world's largest wine club membership, Cooper's Hawk... Show More
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- minimum of 6 months bartending experience required
- experience in a full-service, upscale casual restaurant or equivalent service environment preferred
- must be comfortable educating guests on the Wine Club membership program and inviting them to join
- excellent interpersonal skills
- thrives in a team-based environment
- hospitality-focused individual with passion for guest service, wine, beer, and spirits
- experience using POS system
- ability to communicate clearly with guests, managers, and team members
- ability to multi-task in a fast-paced environment
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- must be able to read, write, and understand English
- ability to perform essential functions to Cooper's Hawk standards with reasonable accommodation
- ability to work flexible shifts and schedules, including weekends and some holidays
Job Qualifications
- Must be at least 21 years of age
- minimum of 6 months bartending experience
- experience in a full-service, upscale casual restaurant or equivalent service environment preferred
- comfortable educating guests on Wine Club membership program and inviting them to join
- excellent interpersonal skills
- thrives in a team-based environment
- hospitality-focused with passion for guest service, wine, beer, and spirits
- experience using POS system
- ability to communicate clearly with guests, managers, and team members
- ability to multi-task in a fast-paced environment
- must be able to read, write, and understand English
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper's Hawk food, drink and wine menus
- actively educate guests on the Cooper's Hawk Wine Club
- invite them to participate in the Club to expand membership
- actively communicate with servers and service assistants to ensure a memorable guest experience
- prepare all beverages according to Cooper's Hawk recipes, using proper measuring tools
- serve alcoholic beverages in compliance with company standards and legal guidelines
- consistently increase knowledge of food, wine, and other Cooper's Hawk products and services
- maintain awareness and basic knowledge of retail area functions and retail products
- maintain a safe, sanitary, organized, and stocked work area
- wash and sterilize glassware and prepare garnishes for drinks
- complete necessary side work during non-busy hours
- handle cash and utilize the POS system according to company standards
- follow departmental checklists and SOPs for opening, mid-shift, or closing preparations
- remain behind the bar during shifts unless replaced by a manager
- perform other duties as assigned
Job Location
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