Bartender

Chandler, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $8.00

Benefits

Tips

Paid training

employee discount

flexible scheduling

Career development opportunities

Supportive team environment

Opportunity to work in a vibrant entertainment venue

Job Description

The position available is for a hospitality service professional who will provide ultimate guest service within the casino's beverage service area. This role involves ensuring strict adherence to all laws and regulations governing the safe and responsible service of alcoholic beverages while delivering the very best guest experience. The individual will be responsible for answering guest inquiries about menus, upselling premium wine, beer, and spirits, and maintaining thorough knowledge of beverage and food offerings. Observing guest behavior for signs of intoxication and providing attentive, friendly service are also key components of this role. Additionally, the candidate may assist servers by... Show More

Job Requirements

High school diploma or equivalent preferred
experience working in a fast-paced, high volume bar, restaurant or nightclub preferred
general wine, beer and spirituous liquor knowledge preferred
must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings
ability to perform the GILA WAY which is as follows: Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest
must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision
ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members
strong interpersonal and communication skills, both written and oral
must have or be able to acquire within one year an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities

Job Qualifications

High school diploma or equivalent preferred
experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred
general wine, beer and spirituous liquor knowledge preferred
ability to acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings
excellent guest service skills
strong telephone etiquette
self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision
ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members
strong interpersonal and communication skills, both written and oral
ability to acquire in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities within one year

Job Duties

Promotes and provides excellent guest service experiences to both internal and external guests
answers menu questions posed by guests
maintains knowledge of beverages and any food offerings or special menu items offered
upsells to premium offerings of wine, beer and spirituous liquors
observes guests behavior and cues that could indicate obvious signs of intoxication
provides attentive, friendly and professional service to internal and external guests while communicating in a positive, respectful manner
may act in the capacity of a server assistant and ensures food items are picked up and served immediately upon availability from the kitchen
ensures the quality and presentation meet or exceed the expectations of guests
performs other special projects and duties as assigned

Job Location

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