Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.50 - $18.00
Benefits
Paid Time Off
Healthcare coverage
competitive 401(k) match
Inclusive and equal opportunity workplace
Training and development opportunities
Employee Discounts
Dynamic and supportive work environment
Job Description
OTG is a pioneering company in the hospitality industry, transforming airport dining and retail experiences with innovative concepts and exceptional service. Established as a leader in this niche, OTG operates more than 300 in-terminal dining and retail locations across 11 major airports in the United States. With over 5,000 dedicated Crewmembers, OTG serves millions of travelers each year, setting new standards for what hospitality can be in the fast-paced, high-energy environment of airports.
As a company, OTG is known for its commitment to excellence, both in how it serves guests and how it supports its employees. The organization emphasizes c... Show More
As a company, OTG is known for its commitment to excellence, both in how it serves guests and how it supports its employees. The organization emphasizes c... Show More
Job Requirements
- At least 18 years of age
- 1-2 years of experience as a server
- Strong communication skills
- Ability to work in fast-paced and high-volume environments
- Basic knowledge of food and beverage service
- Fluent in English
- Must become TIPS certified within 90 days
- Able to lift up to 35 lbs
- Must stand for long periods and perform physical activities
- Availability for varied work hours including nights and weekends
- Flexibility to work holidays and adverse weather conditions
Job Qualifications
- 1-2 years of experience as a server
- Strong communication and interpersonal skills
- Ability to work in a fast-paced and high-volume environment
- Basic knowledge of food and beverage service, including beer, wine and cocktail pairings
- Must be at least 18 years of age
- Fluent fully conversational in English
- Must become TIPS certified within 90 days of employment
- Able to lift up to 35 lbs
- Must be able to stand for extended periods, stoop, kneel, and crouch
- Must be available to work varied hours and days, including nights, weekends, holidays, and bad weather conditions
- Must be flexible
Job Duties
- Follow OTG steps of service and standard operating procedures
- Greet guests pleasantly
- Walk guests through the OTG ordering and payment system
- Highlight menu, food and beverage options, make suggestions based on guest preferences and/or dietary restrictions/allergies
- Follow the OTG cash handling and cash register policies
- Maintain cleanliness within the restaurant's dining and service stations
- Communicate with chefs and managers to ensure food is delivered to guests in a timely manner
- Adhere to all safety and sanitation regulations
- Participate in training sessions and team meetings as required
- Assist team members as needed
- Inform MOD on guest complaints/feedback/inquiries
- Monitor and report intoxicated guests to MOD
- Inform leadership team of low inventory and equipment issues
- Perform additional tasks requested by the OTG leadership team
Job Location
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