Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $10.00 - $18.00
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Benefits

competitive pay
flexible scheduling
employee discount
Training and development opportunities
supportive work environment
health insurance options
Paid Time Off

Job Description

The Cheeseburger Restaurants are a distinguished chain of casual dining establishments known for their unique Aloha Spirit, which offers guests not just a meal, but a memorable experience steeped in hospitality and a welcoming atmosphere. With a reputation for serving high-quality food and drinks in an engaging environment, Cheeseburger Restaurants focus on delivering excellent customer service and fostering a fun, uplifting mood for every guest that walks through their doors. This commitment to a distinctive dining experience has made them a preferred choice for patrons seeking both delicious meals and a vibrant social setting. The company operates with a dedicated... Show More

Job Requirements

  • Be of legal age to serve liquor according to state law
  • Ability to walk and stand for entire shift
  • Capable of reaching, bending, twisting, turning, pushing, pulling, lifting up to 50 lbs.
  • Basic knowledge of beer, wine, and spirits
  • Must pass alcohol awareness program
  • Must adhere to company rules, regulations, policies, and procedures
  • Commitment to personal appearance and job dedication
  • Ability to maintain self-composure under pressure
  • Capability to work in a fast-paced environment
  • Effective communication and guest interaction skills

Job Qualifications

  • High school diploma or equivalent
  • Previous bartending experience preferred
  • Basic mathematical skills
  • Basic reading and computer skills
  • Familiarity with standard company drink recipes
  • Excellent communication skills
  • Strong organizational skills
  • Ability to multitask
  • Knowledge of company food and beverage specifications
  • Understanding of workplace safety procedures
  • Valid state health and/or alcohol compliance card

Job Duties

  • Communicate with aloha to all guests using clear and enthusiastic words, tone, and body language at all times
  • Make guests feel appreciated through your actions
  • Work as a team in order to maintain an effective atmosphere and an efficient food and beverage establishment
  • Work with others to keep all areas cleaned and stocked in accordance to the company standards at all times
  • Mix, garnish, and serve alcoholic and non-alcoholic drinks for patrons of bar following company standard recipes
  • Complete all necessary pre-work according to company recipes and guidelines
  • Ring in all drink orders into computer immediately, collect money from guests for drinks served and make change
  • Arrange bottles and glasses to maintain an attractive and organized display
  • Wash and sterilize all stemware
  • All glasses must be clean, spot free, and chip free
  • Assist in the maintenance and upkeep of all bar equipment
  • Report any defective equipment to the manager-on-duty immediately
  • Be attentive and take initiative
  • Offer your assistance before the guests has to ask for it
  • Count all drinks guests are served
  • Anticipate your guest's needs
  • Follow the half-full rule when offering another drink
  • Be alert of guest signals and acknowledge the guest so they know you will be right with them
  • Learn your guests' names and favorite drinks
  • Provide responsible service of alcohol for all patrons
  • Seek manager-on-duty attention immediately if a guest reaches a state where they should not drive
  • Always ask the guest where they are from
  • Suggestive selling to guests, ability to answer questions regarding food, beverages and service
  • Place all orders and special requests on handheld computer accurately
  • Assure all sales are rung in properly and correctly
  • Maintain and complete specific side work assigned by manager-on-duty
  • Clear and reset tables in a timely manner
  • Approach every customer within one minute after they have taken a seat at your bar
  • Require valid identification for all customers who appear to be under 30 years of age
  • Count and verify your bank, reporting any discrepancies to the manager-on-duty
  • Have all cash counting done in the manager’s office
  • Do not let anyone else in your drawer
  • Be checked out by the manager-on-duty at the end of shift
  • Generate a guest check through Micros that indicates starting time for the first drink served
  • Record all food and beverage items consumed by guests seated at your bar
  • Never free pour, always use a jigger to measure liquor
  • Never serve anyone who appears intoxicated
  • Attend alcohol awareness program
  • No call out orders, a Micros ticket is required for every order
  • Up-sell by suggestive selling
  • Always place the drink on a beverage napkin or coaster
  • Commit to cleanliness and station appearance
  • Carry drinks on a tray
  • Bring complaints to manager-on-duty immediately
  • Assist or perform duties of the busser when necessary
  • Prioritize guest right of way in dining room
  • Handle spills involving guests immediately
  • Never argue with guests
  • Inform customers immediately of any delays
  • Warn guests of hot plates or beverages
  • Comply with all company rules and policies
  • Complete other duties as assigned by supervisor or manager-on-duty

Job Location

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