Job Overview
Employment Type
Full-time
Benefits
employee discount
Flexible Schedule
Employee Referral Program
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Job Description
This position is with a distinguished hospitality establishment that operates The Durham, a rooftop venue that combines a dynamic bar experience with a sophisticated coffee bar service. The company prides itself on being humble ambassadors of its namesake city, embracing core values that include innovation, creativity, inclusive culture, hospitality, excellence, intentionality, and community engagement. These principles reflect their commitment to making all guests feel welcome and ensuring each visit is memorable. \n\nThe bartender role is designed for enthusiastic individuals who will be cross-trained to work both at the Roof at The Durham and the Coffee Bar. This customer-facing role is... Show More
Job Requirements
- High school diploma or GED
- At least 1 year of previous craft cocktail bartending experience
- Customer-oriented with upbeat personality
- Ability to communicate effectively in English
- Eligible to work in the United States
- Ability to work flexible shifts including nights, weekends, holidays, and Sundays
- Ability to diffuse high-stress situations
- Physical capability to stand for extended periods
- Ability to lift up to 35 lbs
- Ability to carry and balance food and beverage trays
- Continuous use of hands and arms
- Ability to bend, reach, and twist continuously
- Maintains strong personal image and uniform standards
Job Qualifications
- High school diploma or GED
- More than 1 year of craft cocktail bartending experience
- Customer-oriented and upbeat personality
- Excellent communication skills in English, both written and spoken
- Ability to diffuse high-stress and tense situations
- Ability to work varied shifts including nights, weekends, holidays, and Sundays
- Knowledge of BarSmarts, WSET, CMS or other wine/spirits certification is a plus
- Strong personal image and uniform standards
- Capable of speaking knowledgeably about food and beverage menus
- Ability to provide exceptional guest service
Job Duties
- Welcome and interact with guests and take food and drink orders
- Check identification to ensure legal age for alcohol purchase
- Prepare and serve alcoholic and non-alcoholic beverages according to hotel standards
- Ensure bar area is fully stocked and equipped with necessary tools and products
- Serve and check on guests, assist with running food
- Speak knowledgeably about food and drink menus
- Prepare service drinks for servers promptly
- Assess guests' needs and preferences and make recommendations
- Utilize sales tactics to upsell food or drinks
- Provide friendly and helpful customer service
- Offer guidance about hotel activities, dining options, and local information
- Ring in and collect payments
- Handle assigned house bank and follow cash handling procedures
- Prepare inventory and communicate ordering needs
- Communicate scheduling and shift changes to management
- Maintain cleanliness and organization of the bar and work surfaces
- Monitor and manage potential alcohol abuse situations
- Wash glassware and bar tools following health standards
- Comply with NC Department of Food and Safety and ABC regulations
- Collaborate with team to ensure smooth operation
- Perform additional duties as assigned by management
Job Location
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