Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $17.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
flexible schedules
Employee Discounts
Job Description
Dave & Buster's is a unique entertainment and dining establishment that seamlessly combines delicious food, refreshing drinks, engaging games, and an electric atmosphere to create a fun and memorable experience for guests of all ages. Known for its lively ambiance and entertainment options, Dave & Buster's caters to individuals, families, friends, and corporate groups who are looking for an exciting place to gather and celebrate. Whether it’s a casual night out or a special occasion, the venue prides itself on delivering unparalleled guest experiences through exceptional service and a wide variety of activities ranging from arcade games to interactive challenges.<... Show More
Job Requirements
- Work days, nights, and/or weekends as required
- Work in environments with both hot and cold temperatures such as freezers and around cooking equipment
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100 percent of shift
- Reach, bend, stoop, mop, sweep and wipe frequently
- Must be at least 18 years of age
Job Qualifications
- Must be at least 18 years of age
- Restaurant and/or bar experience preferred but not required
- Skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
- Ability to read and communicate in English
- Friendly with the ability to smile frequently
- Able to work in noisy, fast paced environment with distracting conditions
- Adherence to proper dress code requirements maintaining a neat, clean and professional appearance
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Create a warm, fun atmosphere for guests and team members
- Adhere to company's sanitation procedures
- Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- Keep station clean, set up and take down station tables appropriately
- Greet newly seated guests in a friendly and timely manner
- Accurately take guests' food and drink orders
- Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
- Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
- Demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account for all monies at the end of each shift
- Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed
- Work quickly and efficiently adhering to full hands in, full hands out philosophy
- Participate in incentives and contests, driving sales and promoting the brand
- Complete bar inventories and daily requisition sheets as requested
- Complete opening and closing duties in a timely manner
- Assist in party set up and breakdown
- Assist other team members as needed or as business dictates
- Buss and reset tables as needed
- Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs promptly
- Maintain favorable working relationships with all team members to foster a cooperative and harmonious work climate
- Listen to hear guests' orders and needs and communicate verbally with guests and team members via Micros system
- Be friendly and smile frequently
- Work in noisy, fast paced environment with distracting conditions
- Dress in proper dress code, looking neat, clean and professional at all times
- Be at least 18 years of age
Job Location
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