Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.75
Benefits
competitive salary
Employee Discounts
Opportunity for advancement
Health Insurance
Paid Time Off
Retirement Plan
Training and Development
Job Description
Dotty's is a well-established gaming and entertainment company known for providing an inviting and engaging atmosphere for its patrons. As a recognized leader in the gaming industry, Dotty's operates numerous locations that offer a combination of gaming, food, and beverage services designed to deliver superior customer experiences. The company's commitment to maintaining a safe, clean, and regulated environment where guests can enjoy themselves responsibly sets it apart in the market. Dotty's has successfully cultivated a reputation for excellence in hospitality and gaming services, appealing to a diverse customer base seeking both entertainment and excellent service.
The role offered is an integral part of Dotty's vibrant operations team, focused on ensuring every guest receives exceptional customer service. This position involves multiple responsibilities including greeting patrons, providing food and drinks, managing inventory, and maintaining store operations to the highest standards. Employees in this role must adeptly handle casino operations such as securing proper identification, administering cigarette sales, paying out guests correctly, and performing minor maintenance on slot machines. The position requires familiarity with promotional marketing to effectively communicate ongoing offers to customers, ensuring an engaging customer experience that drives repeat business. Individuals must also monitor equipment and process performance and report any issues to supervisors, highlighting the importance of operational awareness and teamwork.
This is a dynamic role requiring flexibility with hours and the ability to multitask in a fast-paced environment. Successful candidates will be able to stand for extended periods, manage light lifting duties, and utilize basic computer skills. Essential certifications such as Health Card, TAM Card, Non-Gaming Card, and Nevada Gaming Registration are required or obtainable for job performance, emphasizing compliance with state gaming laws and health regulations. This opportunity is ideal for those seeking a career in the gaming and hospitality industry who value professionalism, customer service excellence, and a strong team-oriented work environment. The position offers the chance to grow within a reputable company that values its employees and prioritizes a safe, clean, and enjoyable environment for both staff and guests.
Job Requirements
- High school diploma or equivalent preferred
- Prior cash handling experience preferred
- Prior customer service experience preferred
- At least 21 years of age
- Ability to stand long periods
- Ability to bend and lift up to 35 lbs.
- Ability to multi task
- Ability to be flexible with hours
- Excellent communication skills
- Basic computer skills
Job Location
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